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WhatsApp banking

WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Track Requests

Track Requests

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View & track all your past and active service requests.

Raise a Request

Raise a Request

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Facing issues? Let us know how we can help you

Locate Us

Locate Us

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Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

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Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

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We will be happy to help you 24x7.

Complaint Icon

Raise a Complaint

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Help Center Icon

Help Center

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Support topics, FAQs and more

QR code for IDFC app download

Download our app

Get instant help for all your queries in one place

Explore Personal
Explore Business
Explore Credit Cards
WhatsApp banking

WhatsApp banking

Right Arrow

Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Track Requests

Track Requests

Right Arrow

View & track all your past and active service requests.

Raise a Request

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

Complaint Icon

Raise a Complaint

Right Arrow

Help Center Icon

Help Center

Right Arrow

Support topics, FAQs and more

QR code for IDFC app download

Download our app

Get instant help for all your queries in one place

Download now!

Steps

For Personal or Non-Commercial Vehicles

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Step 1

Select the FASTag tile

Log in to the Mobile Banking app. Once on the homepage, scroll down and tap on the 'FASTag' tile

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Step 2

Select Recharge FASTag

Click on the 'Recharge FASTag' option on the screen

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Step 3

Enter the recharge amount

Choose any one of the pre-filled recharge amounts on screen or enter the amount manually

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Step 4

Select payment mode

Select your preferred mode of payment and tap on 'Recharge' to confirm

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Step 5

Your FASTag is recharged

Your FASTag recharge will be completed successfully.

Or Raise a request if you don’t have your login credentials with you

For Commercial Vehicles

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Step 1

Log in to the FIRST Forward Portal and tap on ‘Add Money’ at the top right

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Step 2

Select the Chassis/Vehicle/Pooled A/c No. Choose a pre-filled recharge amount or enter amount manually

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Step 3

Proceed to the payment portal and tap on 'Proceed' to complete your payment

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Step 4

Your payment will be completed and balance will be updated

Or Raise a request if you don’t have your login credentials with you

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Dedicated NRI Support

Experience premium support services crafted specifically for Non-Resident Indians worldwide!

For NRIs currently in India

Call us at 022-6248-5152

Other Countries

Country specific information here

Reach out to your Dedicated Relationship Manager. Login to IDFC FIRST Bank Mobile Banking App
> Access Menu in top left > My Relationship Team