User Guide | IDFC FIRST Bank

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User Guide

How to LOG ON

From the idle screen, press the 2nd Option.
Select the LOG ON option, press the Green Key.
You will see the message “Connecting Primary or Secondary ....Receiving….Log on Successful.

How to initiate a Contactless SALE Transaction

From the idle screen select the SALE option.
Enter the AMOUNT
The terminal will prompt the Contactless symbol.
Tap the Contactless Card on the display
Enter the PIN number.
The transaction will be approved or declined.
The terminal prints a charge-slip for successful transactions.
Press the Green key for the customer copy of the charge-slip.

How to initiate a Manual Transaction

From the idle screen select the SALE option.
Enter the AMOUNT & press the Green Key
The terminal will prompt the Contactless symbol.
Press the F key & enter the PAN details and the expiry date.
Press the Green key, the terminal prints the receipt.

How to initiate a VOID Transaction

From the idle screen, press scroll down.
Select the 4th Option “VOID”.
Enter the invoice number ##
Press the Green key
The terminal prints the Merchant & Customer copies of the receipt.

How to initiate a REFUND

From the idle screen, press the Scroll Down Arrow Key
Select the 7th option REFUND
Tap Contactless Card on Display or Insert the Card.
Enter PW : 0000 and Press the Green Key
Enter the AMOUNT.
Tap Contactless Card on Display or Insert the Card.
The terminal will print a merchant copy of the receipt.
Press the Green Enter key for the customer’s copy.

How to PRE - AUTH a Transaction

Press the Scroll Down Arrow Key.
Select the 5th Option PRE-AUTH.
Enter the AMOUNT.
The terminal will prompt the Contactless symbol.
Tap Domestic or DCC Contactless Card on Display or Insert the Card.
Enter the PIN No.
The terminal will prompt the customer for DCC acceptance.
DCC conversion data will appear on the screen
The customer can accept this by pressing the Green button below Yes “1” or Reject No “2”.

PRE - AUTH Completion

Press the Scroll Down Arrow Key.
Select the 5th Option PRE-AUTH.
Enter the Amount.
Enter the Invoice Number ## and Acct .( last 4 Digit Card no.) & Approval code.
The customer can accept this by pressing the Green button below Yes “1” or Reject No “2”.
- The terminal prints the merchant’s copy
- Press the Green key for the customer’s copy.

Note: In case of decline transaction, check the transaction details and try again.

TIP Transaction

Press the Scroll Down Arrow Key
Select the 9th Option TIP ADJUST.
Enter the Invoice Number ## and Acct. ( last 4 Digit Card no.)
Press the Green key.
The terminal will print the merchant’s copy.
Press the Green Key for the customer’s copy.

How to Reprint an Earlier Transaction

Press the Scroll Down Arrow Key
Select the 8th Option:
1. TOTALS
2. DETAIL REPORT
3. REPRINT
4. LAST SETTLE
5. LAST TRANSACT