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WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

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Track Requests

Right Arrow

View & track all your past and active service requests.

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Raise a Request

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Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

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Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

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We will be happy to help you 24x7.

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Help Center

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Support topics, FAQs and more

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Download our app

Get instant help for all your queries in one place

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One

IDFC FIRST Bank recognized amongst the 'World's Best Banks 2025’ by Forbes in partnership with Statista

- Forbes

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IDFC FIRST Bank recognized amongst India’s Best Employers 2025 by TIME and Statista

- TIME

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Two

IDFC FIRST Bank wins FE India’s Best Banks Award for best “Savings Product”

- Financial Express

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Mr. V Vaidyanathan wins the Best Banker award at the FE Best Banks Awards

- Financial Express

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IDFC FIRST Bank wins the Best Mid-Sized Bank Award

- BFSI

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IDFC FIRST Bank wins the 'Digital Sourcing & Decisioning Excellence' award at Lentra

- CNBC-TV18 Digital Lending Summit

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Awards & Accolades

2026

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IDFC FIRST Bank recognized as Talent Insights Pioneer

IDFC FIRST Bank recognized as Talent Insights Pioneer

2025

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IDFC FIRST Bank Wins Prestigious Green Champion Award

IDFC FIRST Bank Wins Prestigious Green Champion Award

IDFC FIRST Bank wins Best Innovation in Retail Banking

IDFC FIRST Bank wins Best Innovation in Retail Banking

Award for Excellence Achiever Bank

Award for Excellence Achiever Bank

Award for Best Employer

Award for Best Employer

FE Best Banks Awards – Best Digital Bank

FE Best Banks Awards – Best Digital Bank

Award for Best Customer Management Solutions

Award for Best Customer Management Solutions

The Triple A Treasury Award

The Triple A Treasury Award

Award for Best Digital Payments

Award for Best Digital Payments

World's Best Banks 2025

World's Best Banks 2025

Best Private Sector Bank Award

Best Private Sector Bank Award

Award Best Mobile Banking App and Payments

Award Best Mobile Banking App and Payments

Leading Private Bank (Mid)

Leading Private Bank (Mid)

Best MSME Friendly Bank

Best MSME Friendly Bank

Jury Special Award for Supporting MSMEs

Jury Special Award for Supporting MSMEs

Award for Best Bank for Creating Awareness among MSMEs, (Private Sector)

Award for Best Bank for Creating Awareness among MSMEs, (Private Sector)

2024

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Best Savings Product

Best Savings Product

Banker of The Year

Banker of The Year

Best Mid-Sized Bank

Best Mid-Sized Bank

Digital Sourcing & Decisioning Excellence

Digital Sourcing & Decisioning Excellence

Financial Inclusion Initiative

Financial Inclusion Initiative

Digital Consumer Banking initiative of the year

Digital Consumer Banking initiative of the year

Automobile Lending Initiative

Automobile Lending Initiative

India's Leading Private Bank (Mid)

India's Leading Private Bank (Mid)

Innovation In Banking

Innovation In Banking

 Financial Inclusion

 Financial Inclusion

International Banker Award for the Best Innovation

International Banker Award for the Best Innovation

Best Mobile Banking App 2024

Best Mobile Banking App 2024

Candidate Onboarding experience

Candidate Onboarding experience

The Great Indian Corporate Communication Team Of The Year

The Great Indian Corporate Communication Team Of The Year

Transaction Banking API Capabilities

Transaction Banking API Capabilities

2023

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Best Digital Bank

Best Digital Bank

Onboarding Program

Onboarding Program

Best CSR Sustainability

Best CSR Sustainability

ESG (National)

ESG (National)

Outstanding Commitment to ESG Performance

Outstanding Commitment to ESG Performance

Corporate Governance

Corporate Governance

Best Payment and Collections Solutions

Best Payment and Collections Solutions

Best Financial Institution with Digital Innovation

Best Financial Institution with Digital Innovation

Excellence in Banking, financial Services & Insurance

Excellence in Banking, financial Services & Insurance

Best Bank Leading the Way in ESG

Best Bank Leading the Way in ESG

Sustainability Impact Award

Sustainability Impact Award

Most Preferred Workplace

Most Preferred Workplace

Best Innovative Payment Solution of the Year

Best Innovative Payment Solution of the Year

Zeplin Harmony Award 2023

Zeplin Harmony Award 2023

2022

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Innovative Payment Solution of the Year

Innovative Payment Solution of the Year

Most Promising Brand

Most Promising Brand

Most Inspiring CEO

Most Inspiring CEO

Entrepreneur of the Year 2022

Entrepreneur of the Year 2022

Best Sustainable Banking Strategy

Best Sustainable Banking Strategy

Lending - Large Bank

Lending - Large Bank

Most Harmonious Merger – MD & CEO

Most Harmonious Merger – MD & CEO

Best Corporate Governance

Best Corporate Governance

Outstanding Digital CX – Internet Banking

Outstanding Digital CX – Internet Banking

Best Private Bank for Wealth Creation & Preservation

Best Private Bank for Wealth Creation & Preservation

Best use of AI for Credit Decisioning

Best use of AI for Credit Decisioning

Most Preferred Workplace

Customer Centricity

2021

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Best BFSI Award

Best BFSI Award

Leading Banking Solutions Provider

Leading Banking Solutions Provider

Breaking Ground in WASH Financing

Breaking Ground in WASH Financing

Best Payments and Collection Solution

Best Payments and Collection Solution

Best Sustainable Banking Strategy

Best Sustainable Banking Strategy

Best Consumer Digital Bank

Best Consumer Digital Bank

Best Wealth Management Provider for Digital CX

Best Wealth Management Provider for Digital CX

Private Banking Award

Private Banking Award

2020

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Excellence in Water and Sanitation Financing

Excellence in Water and Sanitation Financing

Most Innovative Bank

Most Innovative Bank

Prestigious Brands Of India

Prestigious Brands Of India

Most Transformed New Bank 

Most Transformed New Bank 

2019

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Best Savings Account

Best Savings Account

Utkarsh Puraskar DigiDhan Award 

Utkarsh Puraskar DigiDhan Award 

Banking frontiers finnoviti Award

Banking frontiers finnoviti Award

Best Private Bank - Digital Innovation & Services

Best Private Bank - Digital Innovation & Services

2018

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Game Changers of India

Game Changers of India

Entrepreneur of the Year

Entrepreneur of the Year

Best BFSI Brand 

Best BFSI Brand 

Financial Company of the Year

Financial Company of the Year

Most Inspirational Leveraged Management Buyout, India

Most Inspirational Leveraged Management Buyout, India

Outstanding Corporate Transformation

Outstanding Corporate Transformation

Best co-branded card of the year

Best co-branded card of the year

NASSCOM DSCI Excellence Award 

NASSCOM DSCI Excellence Award 

Product Innovator of the year Award

Product Innovator of the year Award

2017

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Innovator of the year

Innovator of the year

Outstanding Contribution To Financial Inclusion India

Outstanding Contribution To Financial Inclusion India

Mint SAP Digitalist Award

Mint SAP Digitalist Award

IDFC Bank Annual General Meeting 2017

IDFC Bank Annual General Meeting 2017

Instant Payment Products

Instant Payment Products

Digital Transformation Leader

Digital Transformation Leader

IDFC Bank at Tiss CLO Awards 2017

IDFC Bank at Tiss CLO Awards 2017

IDFC Foundation partnership with NISM

IDFC Foundation partnership with NISM

Best Core banking Implementation Project 

Best Core banking Implementation Project 

IDFC Bank listed in LinkedIn's 2017 Top Companies

IDFC Bank listed in LinkedIn's 2017 Top Companies

2016

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Most Promising Business Leaders of Asia

Most Promising Business Leaders of Asia

Outstanding Performance Award

Outstanding Performance Award

APEA Outstanding Entrepreneur of the Year 

APEA Outstanding Entrepreneur of the Year 

Most Trusted Financial Brand 

Most Trusted Financial Brand 

National Payments Excellence

National Payments Excellence

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