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bulk-payments

Make more than one online payment in just a few clicks with IDFC FIRST Bank Bulk Payments

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Hello Cashback Credit Card

Cashback for everyone, for every spend that matters

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

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Track Requests

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View & track all your past and active service requests.

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Facing issues? Let us know how we can help you

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Locate your nearest IDFC FIRST Bank branches and ATMs

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Customer care

Customer care

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We will be happy to help you 24x7.

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Help Center

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Support topics, FAQs and more

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Explore Personal
Explore Credit Cards
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WhatsApp banking

Right Arrow

Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Image

Track Requests

Right Arrow

View & track all your past and active service requests.

Image

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

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Help Center

Right Arrow

Support topics, FAQs and more

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Download our app

Get instant help for all your queries in one place

Download now!

Credit Ratings

Adhering to the highest certifications from credit ratings agencies

  • CRISIL A1+

    CRISIL

  • ICRA A1+

    ICRA

  • IND AA+

    INDIA RATINGS

  • CARE AA+

    CARE

  • BWR AA+

    BRICKWORKS

Common and Simplified Norms for processing investor’s service request


The Securities and Exchange Board of India (“SEBI”) through its circular dated November 03, 2021, has issued the guidelines regarding the Common and Simplified Norms for processing investor’s service request by RTAs and norms for furnishing PAN, KYC details and Nomination.

The relevant forms specified by SEBI under the aforesaid circular are as follows: 

  1. Request for Registering PAN-KYC details  - Form ISR-1 -  [click here
  2. Nomination Form - Form SH-13 - [click here
  3. Cancellation or Variation of Nomination - Form SH-14 - [click here]
  4. Opting Out of Nomination  - Form ISR-3 - [click here
  5. Request for issue of Duplicate Certificate and other Service Requests - Form ISR-4 - [click here

For online submission of above forms with eSign [click here

SEBI Circular dated November 03, 2021 [click here]

SEBI Circular dated March 16, 2023 [click here]

Online Disputes Resolution [ODR]

• SEBI Master Circular for Online Dispute Resolution [click here]

• SMART ODR [click here]

Investor Contact

Investor Grievances

Mr. Satish Gaikwad

Company Secretary,
(Nodal Officer- IEPF)
IDFC FIRST Bank Limited,
The Square,C-61, G Block, Ground Floor To 8th Floor Bandra Kurla Complex, Bandra East,
Mumbai – 400051.

Email secretarial@idfcfirstbank.com
Phone +91 2271325500

Registrar, Transfer Agent

Ms. Rajitha Cholleti

Head Operations - Corporate Registry, Kfin Technologies Limited Unit: IDFC FIRST Bank Limited, Selenium, Tower B, Plot No. 31&32, Financial District, Gachibowli,
Hyderabad - 500 032.

Email einward.ris@kfintech.com
Phone 1800 309 4001

Debenture Trustee Contact

IDBI Trusteeship Services Limited

Mr. Shivaji Gunware

Asian Building, Ground Floor,
17, R. Kamani Marg, Ballard Estate,
Mumbai – 400 001.

Email itsl@idbitrustee.com
Phone +91 2240807000

Catalyst Trusteeship Limited

Ms. Kalyani Pandey

Windsor, 6th Floor, Office No. 604, C.S.T. Road, Kalina, Santacruz (East), Mumbai – 400098

Email dt@ctltrustee.com
Phone +91 02249220555