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WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

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Track Requests

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View & track all your past and active service requests.

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Raise a Request

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Facing issues? Let us know how we can help you

Locate Us

Locate Us

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Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

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Our customers are talking, and we think you’ll like what they’re saying.

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Freedom Fest 2022 – Terms & Conditions


Use your IDFC FIRST Bank Credit card and avail 10% Cashback up to Rs.3000 at participating stores in select Shopping Malls

Offer Validity across Participating Malls -

Transactions Reward Points
10th Aug’22 to 15th Aug’22 Infinity Mall, Malad, Mumbai (MH)
12th Aug’22 to 15th Aug’22 JIO World Drive, BKC, Mumbai (MH)
12th Aug’22 – 16th Aug’22

Seawood Grand Central Mall Mumbai (MH)

Nexus Mall Ahmedabad (GJ)

Nexus Kormangala Bengaluru (KA)

Nexus Sujana Hyderabad (TG)

Nexus Vijaya Chennai (TN)


Store List:

Please click here for complete store list.

Offer Details:

  • Get 10% cashback up to Rs.3,000 on spends done in participating stores in select Shopping Malls during the offer period.
  • Offer is valid only on participating stores in Malls
  • Offer is valid on select products
  • No two offers can be clubbed together. This offer cannot be clubbed with other promotions, offers, membership, voucher, discount or packages that a customer might have received from the Merchant or IDFC FIRST Bank.
  • Offer is Valid only on select Retail stores – not applicable on dining outlets, Spas, Jewellery stores & any specific brands or outlet where IDFC FIRST Bank is running an independent offer.
  • Offer is valid on active IDFC FIRST Bank Credit Cards
  • Offer is valid only on the dates and Malls mentioned in the offer
  • Cashback shall be credited to active card account of eligible customers within 60 days of the offer end date
  • Cumulative cashback amount is capped to a maximum of Rs. 3,000 per card holder across all Mall offers during the offer period.

Terms and Conditions

  • “Cardholder” will mean any person who is holding an active IDFC FIRST Bank Credit Card.
  • “Merchant” or “Merchant establishment” will mean any establishment where the IDFC FIRST Bank Credit Card mentioned in the offer has been used for making a purchase.
  • This Marketing Program (“Offer”) is offered by IDFC FIRST Bank under an arrangement with select “Merchant” or “Merchant establishment”
  • Under this “Offer”, cardholder can avail –
    • 10% Cashback up to Rs.3000 at participating stores in select Shopping Malls
  • The offer can be availed as per terms mentioned in the offer and only on transactions done at Merchant establishment using an active IDFC FIRST Bank Credit Card.
  • The offer will be valid only on or within the dates mentioned in the offer details
  • No two offers can be clubbed together.  Please note this offer cannot be clubbed with other promotions or offer or membership or any voucher or discount or packages that a customer might have received from the Merchant or IDFC FIRST Bank.
  • Cardholder’s eligibility for the offer will be decided by IDFC FIRST Bank. In case of all matters relating to the offer including any dispute or discrepancy relating to the offer or eligibility of any Cardholder, IDFC FIRST Bank’s sole decision shall be final and binding on Cardholders in all respects.
  • All Customer Queries/dispute on the offer should be raised during the offer period or within 7 days after expiry of the offer or promotion period.  In case of any query/dispute , the customer will be required to submit the copy of the original bill and Charge slip copy . No query/dispute will be resolved without the same.
  • Any taxes or liabilities or charges payable to the Government or any other authority or body, if any, shall be borne directly by the cardholder and/ or billed to the account of the cardholder.
  • All Bank and Merchant standard Terms & Conditions will apply.
  • Incomplete / rejected / invalid /returned /cancelled / refunded/ disputed or unauthorized/ fraudulent transactions will not be considered for the offer.
  • The offer is non-binding, non-transferable, non-cashable and non-negotiable.
  • The participation in the offer is entirely voluntary and it is understood, that the participation by the Cardholders shall be deemed to have been made on a voluntary basis.
  • Any dispute or claim regarding the discount, delivery, service, suitability, merchantability, availability or quality of product/services availed under this offer must be addressed in writing, by the cardholder directly to the Merchant establishment. Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services etc availed by the Card Holder/s under the said Offer  
  • Any dispute relating to the offer will be settled under the sole and exclusive jurisdiction of Mumbai courts only. Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services or the discount offered by the Merchant
  • No substitutions or exchange of Offer, other than what is detailed in the communication sent to the Card Holder/s shall be allowed. However, Merchant & IDFC FIRST Bank reserve the right to substitute and/or change the Offer or any of them, without any intimation or notice, written or otherwise to the Card Holder/s.
  • The decision of Merchant & IDFC FIRST Bank will be final and binding on all and any correspondence in this regard will not be entertained.
  • IDFC FIRST Bank will not be responsible or liable in case the offer is not configured or could not be availed due to technical or other reasons.
  • IDFC FIRST Bank reserves the right to disqualify any cardholder from the benefits of the offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the offer or otherwise by use of the Card. In case of any fraudulent activity, for the purpose of availing the benefits under the Offer, necessary action will be taken by the Bank. Please note Bank’s has its own sole discretion in this regard which shall be final and binding.
  • Images provided in promotions are only for pictorial representation and IDFC FIRST Bank does not undertake any liability or responsibility for the same.
  • Nothing contained herein shall constitute or be deemed to constitute an advice, invitation or solicitation to purchase any products/ services of Merchant or any third party and is not intended to create any rights and obligations.
  • The offer by IDFC FIRST Bank is subject to applicable laws and regulatory guidelines/ regulations and as per bank's extant guidelines from time to time.
  • Customer under this Offer and/or otherwise will be additionally governed by Terms and conditions of IDFC FIRST Bank Cardmember Agreement. Customer can view the terms and conditions on the online portal https://www.idfcfirst.bank.in
  • Any person taking the advantage of this offer shall be deemed to have read, understood and accepted these terms and conditions.