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Introducing the First-in-industry IDFC FIRST Bank's Super Account
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You gain a dedicated partner committed to helping you reach your full potential and achieve new heights
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- Account for all Domestic businesses
- Account for Importers & Exporters
- Account for Start-ups
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- Account for Merchants
- Account for Agri Traders
- Account for Self-employed professionals
- Special Purpose Accounts e.g. SNRR, RERA, EEFC
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Convert the idle funds in your current account into a fixed deposit with the BRAVO feature.
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Claims and Exclusion
Claims
Cashless Claim - Cashless treatment is only available at a Network hospital. In order to avail cashless treatment, the following procedure must be followed by You:
- Choose the network hospital.
- You can find the complete list of network hospitals on our website.
- Fill in the cashless request form which is available with the Hospital Insurance Help Desk and get it certified by your treating doctor.
- We will scrutinize the document and convey the decision to the hospital. We will sanction the cashless request or call for additional documents if required.
- On approval of a cashless claim, the hospital bills will be settled directly.
Reimbursement Claim - If treatment is taken in a Hospital which is not on our Network or if You do not wish to avail cashless facility the following procedure must be followed by You for reporting a claim:
- Intimate Us through the toll free number - 1800 103 8889 immediately on admission not later than 15 days from the date of discharge from a Hospital.
- Avail treatment and settle all the bills with the hospital and then file a claim for reimbursement.
- Claim documents may be submitted at below address:
Claims Department,
Future Generali Health (FGH), Future Generali India Insurance Co. Ltd.
Office No. 3, 3rd Floor, “A” Building , G - O – Square
S. No. 249 & 250, Aundh Hinjewadi Link Road, Wakad, Pune - 411 057.
Toll Free Number: 1800 103 8889
Toll Free Fax : 1800 103 9998
Email: fgh@futuregenerali.in
Claim Documents
- The indicative list of claim documents required is mentioned below
- The claim form specified by Us duly completed and signed by the claimant or a family member;
- first consultation letter;
- first prescription from the Medical Practitioner;
- original vouchers;
- original Hospital bills giving a detailed break up of all expense heads mentioned in the bill;
- Money receipt duly signed with a revenue stamp;
- birth/death certificate (as applicable);
- the original Hospital discharge card;
- all original laboratory and diagnostic test Reports such as X-Ray, E.C.G, USG, MRI Scan, Haemogram, etc;
- If medicines have been purchased in cash and if this has not been reflected in the Hospital bill, please enclose a prescription from the Medical Practitioner and the supporting medicine bill from the chemist;
- If diagnostic or radiology tests have been paid for in cash and it has not been reflected in the Hospital bill, please enclose a prescription from the Medical Practitioner advising the tests, the actual test reports and the bill from the diagnostic centre for the tests.
Exclusions10
- Pre-existing disease: Compulsory waiting period - 2 Years
- 30-day waiting period - fresh proposals excluding accidental hospitalisation
- 2-year waiting period for listed conditions
- 4-year Waiting Period - Mental illness and psychiatric illness
- 4-year Waiting Period - HIV/ AIDS
- 4-year Waiting Period - Behavioural and Neuro developmental disorders
- External Congenital Anomaly and related Illness/ defect.
- Dental Treatment or Surgery of any kind unless requiring Hospitalization as a result of Injury
- Joint replacement surgery shall be covered after a waiting period of 2 years, unless required due to an accident.
- Use of intoxicating drugs or alcohol.
