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WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

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Track Requests

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View & track all your past and active service requests.

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Raise a Request

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Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

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We will be happy to help you 24x7.

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Terms and Conditions for Over-Limit facility for your IDFC FIRST Bank Credit Card


• 
Based on consent received, as a service gesture the Bank may approve certain transactions attempted by the cardholder which are over and above the credit limit. Please note that if the outstanding amount exceeds the credit limit, an over-limit fee of 2.5 % of the over-limit amount or Rs. 550, whichever is higher will be levied.

• Provision of Over-limit facility will be at the Bank’s discretion and as per Bank policy.

• Over-limit fees will also be levied at every subsequent instance of billing cycle where the outstanding amount exceeds the credit limit

Over-Limit Facility FAQs

What is over-limit facility?

• Bank may approve certain transactions attempted by the Cardmember above the set credit limit basis the consent provided for availing Over-limit facility.

• The over-limit facility is of use to the cardholder in scenarios where the existing credit limit is already utilized or exhausted.

• Over-limit facility acts as a top-up limit on your existing assigned credit limit.

What are the Charges applicable?

• An Over-limit fee/charge of 2.5% of the Over-limit amount will be charged subject to a minimum of Rs.550.

• Over-Limit facility is not available on FIRST WOW!, FIRST EA₹N, FIRST Corporate, FIRST Business & FIRST Purchase Credit Card.

What happens if I opt-out/disable the over-limit facility on my card?

• Any transaction which is above the credit limit will be declined by the bank.

How to opt-out/ disable Over-limit facility?

• You can opt-out/disable the over-limit facility on your card account by calling our customer care at 1800 10 888 or through your mobile app.

How to opt-in/enable Over-limit facility?

• If you are eligible you will receive a communication from the bank to enable the over-limit facility and record your consent.

When will the over-limit facility opt-in/enable or opt-out/disable reflect on my card accounts?

• Your choice to either opt-in/enable or opt-out/disable  the Over-limit facility shall reflect on your card account within 72 hours of recording your choice.