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View & track all your past and active service requests.

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WhatsApp banking

WhatsApp banking

Right Arrow

Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Track Requests

Track Requests

Right Arrow

View & track all your past and active service requests.

Raise a Request

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

Help Center Icon

Help Center

Right Arrow

Support topics, FAQs and more

QR code for IDFC app download

Download our app

Get instant help for all your queries in one place

Download now!

Charges

Types of Charges Charges
Processing fees Up to Rs. 7.5 Lacs – NIL

Above Rs. 7.5 Lacs -Up to 1.5%* of the Loan Amount or as per any special scheme run by the bank.
Stamping Charges As per actuals
Cancellation charges

Interest accrued from date of disbursal till receipt of cancellation request

Cancellation request to be received within 30 days or 1st EMI presentation date, post which cancellation will be treated as foreclosure

*Terms & Conditions Apply

Foreclosure / Prepayment charges
(Applicable only for individual borrowers)
NIL
Loan re-scheduling charges (per re scheduling) NIL
Part Payment charges NIL
Initial Money Deposit Charges NA
** Applicable only for individual borrowers

EMI related charges

Types of Charges Charges
Bounce Charges 12% of EMI bounced with minimum charge of Rs. 400 & maximum of Rs. 1000 (excluding GST).​
Penal charges (per month)

12% p.a. (1% p.m.) of the unpaid EMI or Rs. 300 whichever is higher. (GST Not Applicable).

For period of servicing interest/ servicing interest (PSI/SI) refer to the Penal Charges below.

EMI Pickup/ Collection Charges

INR 500*

*Terms & Conditions Apply

Cheque swap charges (per swap) NIL
Technical Bounce Charges* 12% of EMI bounced with minimum charge of Rs. 400 & maximum of Rs. 1000 (excluding GST)


*Mandate Rejection technical Bounce Charges (for mandate rejected by your bank, to be charged for each month from 3rd consecutive bounce month onwards until the mandate is registered)

Other charges

Types of Charges Charges
Duplicate No Objection Certificate Issuance Charges INR 500*
Physical Repayment Schedule INR 500*
Physical Statement of Account INR 500*
Document retrieval charges (per retrieval) INR 500*
List of Documents INR 500*
Switching charges (Switch from Floating to Fixed Rate) 0.1% of sanctioned loan amount or Rs. 10,000/- whichever is lower,excluding applicable taxes
  *Terms & Conditions Apply

GST, as applicable, will be levied on all service charges. The above Schedule of Charges is subject to be revised from time to time by the Bank, as will be updated on the official website of the Bank.

*Terms & Conditions Apply

Penal Charges:

OVERDUE AMOUNT PENAL CHARGE (PER MONTH)
< 1000 100
1000 – 1500 250
1500 – 3500 500
3500-10000 750
10000-20000 1000
20000-30000 1500
30000-60000 2000
60000+ 2500