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You gain a dedicated partner committed to helping you reach your full potential and achieve new heights

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bulk-payments

Make more than one online payment in just a few clicks with IDFC FIRST Bank Bulk Payments

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Hello Cashback Credit Card

Cashback for everyone, for every spend that matters

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WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

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Track Requests

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View & track all your past and active service requests.

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Raise a Request

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Facing issues? Let us know how we can help you

Locate Us

Locate Us

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Locate your nearest IDFC FIRST Bank branches and ATMs

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Add a compliment

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Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

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We will be happy to help you 24x7.

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Help Center

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Support topics, FAQs and more

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Download our app

Get instant help for all your queries in one place

Explore Personal
Explore Credit Cards
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WhatsApp banking

Right Arrow

Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Image

Track Requests

Right Arrow

View & track all your past and active service requests.

Image

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

Image

Help Center

Right Arrow

Support topics, FAQs and more

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Download our app

Get instant help for all your queries in one place

Download now!

Frequently Asked Questions

I have received a communication from bank for downloading the IDFC FIRST Bank(New) App. What should I do?

Click on the link given in the mail to download the IDFC FIRST Bank(New) App from App Store/Google Play Store.

I have downloaded the new app. What to do next?

Please register on the app by filling in the required details. Post setting up MPIN, please log in to the App or Netbanking portal.

I am not able to view the registered billers which were there in the old app. Where can I see those?

We’re working towards ensuring that all your billers registered on the old app are updated on our new IDFC FIRST app so you can enjoy a seamless experience! It may take up to 20 working days before you’re able to see them.

In case you want to make a bill payment now, you can add the biller on the new app by going to "Pay" -> "Pay bills" -> Relevant biller category -> "Pay or add new biller”. Please note that in case you had any autopay bills enabled on the old app, they will continue to be paid on time.

I am unable to see my billers registered for autopay on the new app. What should I do?

We’re working towards ensuring that all your billers registered on the old app are updated on our new IDFC FIRST app. It may take up to 20 working days before you’re able to see them.

Please note that while we bring your billers to you, your autopay bills will continue to be paid on time. Please sit back and relax as you don't have to register those billers again on the new app.

I am facing issue in using the new app. Where can I get the help for the same?

Request you to check FAQ section on the App by clicking on More -> Learn.

Or

You can reach out to customer service executive through More -> Headphone button on Top Right Corner of the screen.

I want to migrate to Old App. What should I do?

We are sorry to hear that, but please make a note that you won't be able to add/view/modify auto pay and registered billers on the Old App.Also, you will miss on delight features available on the new App.

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