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Customer care

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Explore Credit Cards
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WhatsApp banking

Right Arrow

Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Image

Track Requests

Right Arrow

View & track all your past and active service requests.

Image

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

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We will be happy to help you 24x7.

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Help Center

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Support topics, FAQs and more

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Download our app

Get instant help for all your queries in one place

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Partner with IDFC FIRST Bank:
Invest in India's New Economy

One partner. Trusted solutions. For your firm,
funds, and founders.

IDFC FIRST Bank for Financial Sponsors

We don’t just offer banking. We offer alignment. Our approach is bespoke, design-led, and customer first. We bring underwriting discipline with an understanding of new economy capital structures to serve sponsors and their portfolios at scale. Whether you're launching your latest fund or scaling your firm, we offer the infrastructure, insights and network to help you succeed.

Our conviction

Financial sponsors require banking partners with balance sheet strength, risk frameworks and institutional maturity to support portfolio companies across cycles.

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Conventional and Structured debt

Aligned to evolving business models

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Strong capitalization and external ratings

that deliver confidence through cycles

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Universal banking capabilities with ESG aligned practices

enabling future ready growth

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Why IDFC FIRST Bank?

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We Understand Financial Sponsors

Our solutions are co-created with founders and fund managers to reflect realities of venture-backed growth.

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We’re Digital-First

Our tech stack includes API banking, real-time dashboards, and digital onboarding—built for speed and scale.

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We’re Holistic

We offer both operational banking and ecosystem enablers, ensuring continuity from fund setup to portfolio scale.

Meet our team

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Girish Malhotra

Head - New Economy Group

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Chaitanya Suvanam

National Head - Financial Sponsors​

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Giriraj Chundawat

Partner – Financial Sponsors​

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Subham Rattan

Partner – Financial Sponsors

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Raunaq Jaisinghani

Partner – Financial Sponsors​

For Financial Sponsors

For PortCo

Financial Enablers

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First X.CEL

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Corporate Lending

Treasury & FX

Cash Management Services

Cash Management Services

Supply Chain Finance

Supply Chain Finance

Ecosystem Enablers

FIRSTWINGS Connect

FIRSTWINGS Connect

FIRST Symphony

FIRST Symphony

LTU & Catalyst for Impact

LTU & Catalyst for Impact

Media Visibility

Media Visibility

Event Visibility

Event Visibility

Startup Lounge

Startup Lounge

For Fund Manager

Financial Enabler

Fund Accounts

Treasury & liquidity

Treasury & liquidity

Forex and trade services

Forex and trade services

GIFT City

GIFT City

NRE/NRO services

NRE/NRO services

Bespoke Investment advisory

Bespoke Investment advisory

Ecosystem Enabler

Deal flow access

Deal flow access

Curated banking solutions for portfolio companies

Curated banking solutions for portfolio companies

Co-hosted ecosystem events

Co-hosted ecosystem events

Access to IDFC Startup base

Access to IDFC Startup base

Basis custom criteria

Basis custom criteria

Access to potential investors (LPs) via Private

Access to potential investors (LPs) via Private

For Investment Fund

Financial Enablers

Wealth Management

Wealth Management

Relationship-Based Lending

Relationship-Based Lending

Private Banking

Private Banking

Ecosystem Enablers

Access to UHNIs and HNIs

Access to UHNIs and HNIs

FIRSTALK

FIRSTALK

Amplification of Personal Brand

Amplification of Personal Brand

For PortCo

Financial Enablers

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First X.CEL

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Corporate Lending

Treasury & FX

Cash Management Services

Cash Management Services

Supply Chain Finance

Supply Chain Finance

Ecosystem Enablers

FIRSTWINGS Connect

FIRSTWINGS Connect

FIRST Symphony

FIRST Symphony

LTU & Catalyst for Impact

LTU & Catalyst for Impact

Media Visibility

Media Visibility

Event Visibility

Event Visibility

Startup Lounge

Startup Lounge

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For Fund Manager

Financial Enabler

Fund Accounts

Treasury & liquidity

Treasury & liquidity

Forex and trade services

Forex and trade services

GIFT City

GIFT City

NRE/NRO services

NRE/NRO services

Bespoke Investment advisory

Bespoke Investment advisory

Ecosystem Enabler

Deal flow access

Deal flow access

Curated banking solutions for portfolio companies

Curated banking solutions for portfolio companies

Co-hosted ecosystem events

Co-hosted ecosystem events

Access to IDFC Startup base

Access to IDFC Startup base

Basis custom criteria

Basis custom criteria

Access to potential investors (LPs) via Private

Access to potential investors (LPs) via Private

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For Investment Fund

Financial Enablers

Wealth Management

Wealth Management

Relationship-Based Lending

Relationship-Based Lending

Private Banking

Private Banking

Ecosystem Enablers

Access to UHNIs and HNIs

Access to UHNIs and HNIs

FIRSTALK

FIRSTALK

Amplification of Personal Brand

Amplification of Personal Brand

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Proven Performance & Track Record

30K+

Startups Bank with 40+ unicorns and soonicorns as on Dec 2025

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Fixed Deposit Rating

24.2B

Loans & Advances at Bank level

AA+

Long-Term Credit Rating

What our customers say

IDFC FIRST Bank's FIRST Symphony sets a new benchmark for how enterprise institutions engage with start-ups, according to Karthik Reddy, Co-founder and Managing Partner at Blume Ventures. He called it “an example of what a high-quality enterprise institution should do with start-ups”, praising the opportunity for founders to interact directly with our CEO and leadership team. We are helping create platforms that connect vision with opportunity.

  • - Karthik Reddy

Meaningful partnerships drive innovation forward. Ashish Fafadia, Partner at Blume Ventures, shared how IDFC FIRST Bank’s alignment with their value system and pioneering approach in new-age banking makes for a valuable collaboration. We are proud to empower start-ups through partnerships that matter.

  • - Ashish Fafadia

FIRST Symphony is more than an event; it is a vision to empower entrepreneurs. Bhavesh Jatania, Head of Start-up Banking at IDFC FIRST Bank, shared how the platform is designed to support founders with knowledge, connections and curated programmes. By being a true growth partner, we aim to fuel the journey of every start-up we work with.

  • - Bhavesh Jatania