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Opening a new NRI account once meant standing in long lines and struggling with paperwork at a branch, but now you can do it all seamlessly from anywhere with just a video call. IDFC FIRST Bank has launched an industry-first initiative - VKYC based onboarding for NRI Customers from the eligible list of countries, currently in India. The introduction of video KYC enables a bank representative to verify your identity via a video interaction. This process is developed under the framework of the video-based customer identification framework set by the Reserve Bank of India. Read on if you are planning to open an NRI account and learn more about the essentials of VKYC.
Video KYC (VKYC), also known as video-based customer identification process (VCIP), is a live, on-camera interaction with a bank representative that verifies your identity . Instead of filling out forms in person, you connect with a bank representative over a video call while they guide you step by step, checking your documents and confirming your details on screen.
What the video KYC process usually involves:
Video chat with the bank representative
Checking the customer’s physical documents
Confirming the personal details filled in the application form
Taking a photo of the customer with the camera
Capturing the signature of the customer
When NRIs visit India, their time should go to family, not to standing in a branch completing Account Opening formalities.
The video KYC process helps you meet NRI KYC requirements by allowing you to verify your identity via a secure online video call.
The key benefits of video KYC for NRI banking services include:
Instant Video KYC – Customers can complete KYC and open an NRI Account via a video call from anywhere in India
Redefined homecoming – Allows time to create memories with loved ones instead of banking formalities
Effortless banking -No Branch visits required. Fully activated NRE account/NRO account in minutes
Fully Digital Process – Digital verification of identity through a secure video interaction
To complete video KYC successfully, you must meet the following requirements:
Be physically present in India when completing video KYC.
You must have a valid Indian passport and a PAN card.
Your PAN must be linked to Aadhaar.
You must have an Indian mobile number linked to Aadhaar for verification.
VKYC is available if you hold a valid visa from the USA, UK, Australia, UAE or Canada
The video KYC account opening process follows five quick online steps. Here’s how you can get started:
Conclude the video call with the VKYC officer to finalize your application.
You should have the hard copies of all the required documents ready before starting the online video KYC account-opening process. Here is the list of necessary documents that you will require:
PAN card
Indian passport
Valid visa
Blank Paper and Pen for signature
After the VKYC session, the bank verifies compliance with all regulations and ensures that all documentation is complete.
The post-verification process includes the following steps:
Reviewing the conversation and information provided during the video call.
Verifying the documents submitted during the video call.
Confirming adherence to all regulatory requirements.
Processing the NRI account application.
Providing confirmation to the customer via text on account opening completion
Digital verification is gradually becoming an essential part of banking services. Just like unlocking your phone with a face scan, video KYC makes identity checks feel quick, familiar, and user-friendly. Video KYC is helping financial organisations improve everyday banking while ensuring compliance with regulatory requirements.
For NRIs, digital onboarding services are helping to ease the process of completing banking formalities. As banks become increasingly tech-friendly, video KYC is likely to play an important role in simplifying NRI banking.
Video KYC has made it convenient to open an NRI account by allowing digital verification. It has enabled customers to get verified through video interaction without relying on physical verification methods.
By using digital tools like VKYC to help people sign up online, IDFC FIRST Bank is making it easier for NRI customers to open an account. In fact, IDFC FIRST Bank processes VKYC applications in as less as 5-10 minutes. The bank also offers a range of NRE and NRO accounts, making it a one-stop option for NRIs seeking a hassle-free account opening experience. Open your NRI Account now with IDFC FIRST Bank seamlessly.
The features, benefits and offers mentioned in the article are applicable as on the day of publication of this blog and is subject to change without notice. The contents herein are also subject to other product specific terms and conditions and any third party terms and conditions, as applicable. Please refer our website www.idfcfirst.bank.in for latest updates.


