• Text size:

    S M L
  • Letter spacing:

WhatsApp banking

WhatsApp banking

Right Arrow

Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Track Requests

Track Requests

Right Arrow

View & track all your past and active service requests.

Raise a Request

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

Help Center Icon

Help Center

Right Arrow

Support topics, FAQs and more

QR code for IDFC app download

Download our app

Get instant help for all your queries in one place

Explore Personal
Explore Credit Cards
WhatsApp banking

WhatsApp banking

Right Arrow

Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Track Requests

Track Requests

Right Arrow

View & track all your past and active service requests.

Raise a Request

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

Help Center Icon

Help Center

Right Arrow

Support topics, FAQs and more

QR code for IDFC app download

Download our app

Get instant help for all your queries in one place

Download now!

What is Payment Passkey

Payment Passkey is a secure way to authenticate online card payments using your fingerprint, Face ID, device PIN, or unlock pattern instead of an OTP. IDFC FIRST Bank is introducing Payment Passkey on its Visa Credit Cards, enabling faster, safer, and hassle-free payments across Passkey-enabled merchants with a simple one-time setup.

What are the benefits of Payment Passkey?

OTP-free payments

OTP-free payments

No waiting for a text, no OTPs to copy. Approve the same way you unlock your phone

Faster & safer payments

Faster & safer payments

Payments go through in seconds, every time you shop online. No redirection to another page, no SMS.

One time set up

One time set up

Set it up once on your device and it's ready for future payments. No app, no repeat logins.

Step-by-step guide to Manage Payment Passkey

Step 1

Step 1

Enter your IDFC FIRST Bank Visa Credit Card details at checkout on merchants enabled with Visa Passkey

Step 2

Step 2

You are redirected to the authentication page

Step 3

Step 3

You are taken to a Visa page to create your Payment Passkey as one-time set up

Step 4

Step 4

Authenticate using your device credentials like PIN, pattern, fingerprint or Face ID

Step 5

Step 5

Your Passkey is created and saved for all future payments

Step 1

Step 1

Enter your IDFC FIRST Bank Visa Credit Card details at checkout on merchants enabled with Visa Passkey

Step 2

Step 2

Your existing Passkey is automatically recognised

Step 3

Step 3

Authenticate using your device credentials like PIN, pattern, fingerprint or Face ID.

Step 4

Step 4

Your transaction is approved instantly

Step 1

Step 1

Visit the official Visa consumer portal at  in.auth.visa.com from the same device you used to set up your Passkey

Step 2

Step 2

Log in securely using your existing Passkey

Step 3

Step 3

Go to Manage Account to view your saved IDFC FIRST Bank cards and active Passkeys

Step 4

Step 4

Select the specific IDFC FIRST Bank card for which you want to deactivate the Passkey ​

Step 5

Step 5

Confirm your consent to disable. Future transactions on that card will revert to standard OTP authentication

Frequently asked questions about Payment Passkey

Is there a fee to use Payment Passkey?

No. Payment Passkey is completely free for IDFC FIRST Bank Visa Credit Card holders.

Do I need to download a new app?

No. Payment Passkey works through the Visa checkout screen on participating websites and uses the security system already built into your phone or computer.

Which IDFC FIRST Bank Credit Cards support Payment Passkey and can I register multiple cards?

Payment Passkey is currently available on the following IDFC FIRST Bank Visa Credit Cards: Ashva, Mayura, FIRST WOW!, Diamond Reserve, FIRST Select, FIRST Classic, FIRST Wealth, FIRST Millennia, Gaj Credit Card, FIRST Private Credit Card

Yes. You can create and use a Passkey for all your eligible IDFC FIRST Bank Visa Credit Cards. Each card can be enrolled separately for Passkey authentication.

How secure is Payment Passkey and is my biometric data shared?

Payment Passkey is highly secure. Your fingerprint, Face ID, device PIN, or unlock pattern never leaves your device and is never shared with IDFC FIRST Bank, VISA, or merchants.

Will I still need OTPs sometimes?

Yes. If you are shopping on a website that does not yet support Payment Passkey, a standard OTP will be used to complete your purchase

Can I use my Passkey across multiple devices?

Yes. However, each new device requires a separate Passkey setup the first time you make an online payment from that device.

What happens if my device is lost, stolen, or replaced?

If your phone is lost or stolen, your Passkey cannot be used without your fingerprint, Face ID, device PIN, or unlock pattern. Even if someone gains possession of your device, they cannot authenticate payments without this verification.

If you replace or change your device, you will need to set up Payment Passkey again the next time you make an eligible online transaction. When changing devices, it is recommended that you deactivate the Passkey on your old device through the Visa Consumer Portal.

Can I use my Passkey on a shared device?

Payment Passkey is designed for personal devices only. IDFC FIRST Bank recommends using it only on your personal devices only.

What happens if my IDFC FIRST Bank Credit Card is lost or replaced?

Once you receive your replacement card, no immediate action is required. Simply use the new card for an online transaction, and you will be guided through the Passkey setup process during checkout.

Can I delete or disable my Payment Passkey?

Yes. You can manage, disable, or re-enable your Passkey at any time through the Visa Consumer Portal. Once disabled, future transactions will revert to standard OTP-based authentication.

Who do I contact for help?

Call IDFC FIRST Bank on 1800 10 888 for any questions about Payment Passkey on your Visa Credit Card.

ON A MISSION TO BUILD THE WORLD’S MOST
CUSTOMER FRIENDLY BANK