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WhatsApp banking

WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Track Requests

Track Requests

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View & track all your past and active service requests.

Raise a Request

Raise a Request

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Facing issues? Let us know how we can help you

Locate Us

Locate Us

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Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

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Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

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We will be happy to help you 24x7.

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Raise a Complaint

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Help Center

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Support topics, FAQs and more

QR code for IDFC app download

Download our app

Get instant help for all your queries in one place

Explore Personal
Explore Business
Explore Credit Cards
WhatsApp banking

WhatsApp banking

Right Arrow

Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Track Requests

Track Requests

Right Arrow

View & track all your past and active service requests.

Raise a Request

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

Complaint Icon

Raise a Complaint

Right Arrow

Help Center Icon

Help Center

Right Arrow

Support topics, FAQs and more

QR code for IDFC app download

Download our app

Get instant help for all your queries in one place

Download now!

Get UPI ID & Payment Gateway digitally

Apply through the app without visiting a branch

Pay 100+ Beneficiaries at once

Pay Vendors, Dealers & Employees Seamlessly.

Your Accountant Initiates. You Approve.

Your team prepares payments. You approve them.

Doorstep Cash Pickup. Credited Instantly.

We come to your premises for secure cash pickup.

Retail Services

Every business depends on timely collections, efficient payments and clear reconciliation. IDFC FIRST Bank brings together digital collections, bulk payments, statutory payments, recurring collections and doorstep banking solutions to simplify how money moves through your business.

Accept payments through UPI QR, POS, Soundbox, Payment Gateway or payment links. Automatically identify customer-wise collections through Virtual Accounts, collect recurring payments through NACH, make bulk vendor and salary payments, and arrange cash or cheque pickups from your premises.

Our digital-first solutions help reduce manual effort, improve cash-flow visibility and give you greater control over every transaction.
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Our offerings

UPI QR Collections

UPI QR Collections

  • Get a free UPI QR standee
  • Create Dynamic QR codes directly through the mobile app
POS and Soundbox

POS and Soundbox

  • Access zero-rental POS and Soundbox plans*
  • Reduce credit card MDR to as low as 1%*
Payment Gateway

Payment Gateway

  • Zero cost to integrate Payment Gateway with your website or app
  • Generate and share payment links through WhatsApp and email
Virtual Accounts

Virtual Accounts

  • Setup virtual accounts at zero cost
  • Receive real-time alerts for collections
NACH and e-NACH

NACH and e-NACH

  • Collect recurring payments on scheduled dates
  • Access transaction and settlement reports
Bulk Payments

Bulk Payments

  • Add hundreds of beneficiaries and process payments in bulk
  • Create reusable beneficiary groups and schedule recurring
Tax and Statutory Payments

Tax and Statutory Payments

  • Tax & Statutory Payments across key government categories
  • No Beneficiary Addition Required for seamless tax payments
Escrow Account

Escrow Accounts

  • Hold funds on behalf of two or more parties
  • Release funds according to agreed terms
Maker - Accountant Module

Maker / Accountant Module

  • Add accountants and assign payment rights digitally, without visiting a branch
  • Customize user-level access and permissions through the app
API Banking Solutions

API Banking Solutions

  • Integrate banking directly with your ERP or business systems
  • Access to developer platform to explore, test & build APIs
Cash Pickup

Cash Pickup

  • Schedule one-time or recurring pickups through the mobile app
  • Receive Instant credit on cash handover to the pickup officer
Cheque Pickup

Cheque Pickup

  • Avail doorstep cheque pickup service for free
  • Track cheques until branch delivery and receive a digital acknowledgement

Why choose us?

Generate Dynamic QR for instant payment collections

Cheque Pickup at Your Location with Real-Time Tracking

Paperless Soundbox Onboarding through Mobile App

One OTP for Multiple Payments via Mobile App

Send Instant Payment Links for payment collections

GST, Tax & Statutory Payments from a single platform

Doorstep Cash Pickup with Instant Account Credit

Create Makers & Checkers via Mobile App

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Generate Dynamic QR for instant payment collections

Cheque Pickup at Your Location with Real-Time Tracking

Paperless Soundbox Onboarding through Mobile App

One OTP for Multiple Payments via Mobile App

Send Instant Payment Links for payment collections

GST, Tax & Statutory Payments from a single platform

Doorstep Cash Pickup with Instant Account Credit

Create Makers & Checkers via Mobile App

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Retail Services FAQs

IDFC FIRST Bank Retail Solutions offer a comprehensive suite of collection, payment, and transaction banking solutions designed to help businesses manage their cash flows efficiently. Whether you're collecting payments from customers, making payouts to vendors, or automating reconciliation, our solutions help simplify day-to-day business banking. 

Retail Solutions include a wide range of business banking services, such as: Collection Solution: UPI Collections, Virtual Accounts, Payment Gateway, POS Solutions, NACH & e-NACH. Payment Solutions: Bulk Payments, Statutory Payments (Tax / GST / Duty / EPFO), API Banking. Other Services: Escrow Services, Doorstep Banking. Together, these solutions help businesses streamline collections, payments, reconciliation, and transaction processing. 

Our solutions are designed for businesses across diverse sectors, including: NBFCs and Financial Institutions, Fintechs, E-commerce Businesses, Education Institutions, Healthcare Providers, Insurance Companies, Real Estate Businesses, Automobile Industry, Retail Businesses, Logistics Companies, Utility Service Providers, Trusts, Associations, Societies and Clubs (TASC). Any business looking to simplify collections, automate payouts, or improve reconciliation processes can benefit from Retail Solutions. 

Our solutions are designed to help businesses: Accept payments through multiple digital channels, Make secure and efficient payouts, Simplify reconciliation processes, Improve operational efficiency, Automate manual workflows, Enhance visibility and control over transactions. With integrated collection and payment capabilities, businesses can manage their transaction lifecycle through a trusted banking partner. 

Retail Solutions are available to business customers holding an IDFC FIRST Bank Current Account or TASC Account, subject to applicable eligibility criteria and regulatory guidelines. 

Yes. Retail Solutions are designed to cater to businesses at different stages of growth, from startups and small businesses to established enterprises, subject to product eligibility and onboarding requirements.

Businesses can accept instant digital payments using IDFC FIRST Bank UPI QR solutions. Depending on business requirements, customers can use QR-based payment acceptance solutions that provide a convenient and seamless payment experience. 

A Virtual Account is a unique account number assigned to a customer, payer, or transaction. It helps businesses identify incoming payments automatically, reduce manual intervention, and simplify reconciliation. 

Doorstep Banking enables customers to request cheque or cash pickup through the bank's digital channels. An authorised representative visits the registered location at a scheduled time, making banking operations more convenient & safe for businesses. 

Businesses can make vendor payments, salary transfers, dealer payouts, and other high-volume disbursements through IDFC FIRST Bank's Bulk Payment solutions available via digital banking channels. 

Businesses can make tax and statutory payments such as GST, TDS, EPFO, custom duty and Direct Taxes through secure digital banking channels, helping simplify compliance and payment processing. 

API Banking enables direct integration between banking services and business applications, ERP systems, websites, or mobile platforms. It helps automate collections, payments, account validation, transaction status enquiries, and reconciliation processes, enabling a seamless banking experience.  

Yes. Eligible solutions such as API Banking can facilitate integration with ERP, accounting, and business management systems to help automate collections, payments, and reconciliation activities. 

Yes. IDFC FIRST Bank offers API Banking services that enable seamless integration with business applications and ERP systems for collections, payments, account validation, transaction status tracking, and automated reconciliation. 

An Escrow Account is a designated account where funds are held securely by the bank on behalf of two or more parties and are released as per pre-agreed terms and conditions. Escrow services are suitable for businesses that require controlled fund management and settlement, including marketplaces, NBFCs, dealers, corporates, fintechs, and project-based businesses, subject to applicable regulatory and bank guidelines.  

IDFC FIRST Bank employs robust security and authentication measures across its digital banking channels to help safeguard business transactions and customer information. 

To learn more about Retail Solutions and identify the solutions best suited for your business, connect with your Relationship Manager or visit your nearest IDFC FIRST Bank branch. 

Learn about Current Account in Detail

Dormant/ Inoperative Current Account: Reactivation Process & Benefits

Dormant/ Inoperative Current Account: Reactivation Process & Benefits

Discover everything about Dormant/ Inoperative current accounts, including inactivity rules, reactivation procedures, required documents, and important banking guidelines. Learn all about current accounts with IDFC FIRST Bank.

Are you thriving or surviving with your business banking?

Are you thriving or surviving with your business banking?

Stuck with a business current account that slows you down? Explore business banking solutions built for growth with IDFC FIRST Bank Current Accounts.

Open your business account hassle-free with these current account opening documents

Open your business account hassle-free with these current account opening documents

Confused about current account opening documents and other requirements for a current account? Discover a simple guide to opening your business account fast.

Current account opening documents: What you should keep handy

Current account opening documents: What you should keep handy

Discover the current account opening documents you need to start your financial journey with IDFC FIRST Bank in a simple, secure, and fully digital way.

Why you need a business bank account for your side hustle

Why you need a business bank account for your side hustle

Still using your savings account for your side hustle? Learn why a business bank account is key to managing cash flow and building a credible income stream.

How to use your Current Account to save money

How to use your Current Account to save money

Explore 8 tips to save money using current account from IDFC FIRST Bank. Also, know the benefits of current account & factors to consider while managing it.

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