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WhatsApp banking

WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Track Requests

Track Requests

Right Arrow

View & track all your past and active service requests.

Raise a Request

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

Complaint Icon

Raise a Complaint

Right Arrow

Help Center Icon

Help Center

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Support topics, FAQs and more

QR code for IDFC app download

Download our app

Get instant help for all your queries in one place

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0 Forex Markup up to $50 million*

Reduce costs on forex trade transactions.

Book & transact with Trade FIRST

Access trade transactions on a single digital platform.

Dedicated trade experts

End-to-end support for trade finance requirements.

Trade and Forex Solutions to Power Your Global Business

Taking your business across borders needs more than banking, it needs timely payments, reliable documentation, transparent forex and support you can count on. IDFC FIRST Bank’s Trade Services bring together import solutions, export services, foreign exchange, remittances, bank guarantees and digital trade capabilities to help MSMEs and growing businesses manage domestic and international trade with confidence.

Whether you are paying overseas suppliers, receiving export proceeds, booking FX, applying for a Letter of Credit or applying a Bank Guarantee for securing a contract, our solutions are designed to make trade simpler, faster and more transparent.
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Find the Right Trade and Forex Solution

Import Solutions

  • End‑to‑end support across the Letter of Credit cycle
  • Initiate payments, book foreign exchange and submit Bill of Entry on same platform

Export Solutions

  • Initiate financing requests digitally for faster processing.
  • Convert export proceeds from EEFC accounts to INR seamlessly.

Remittances

  • Automatic SMS and email alerts on receipt of inward funds
  • Book foreign exchange rates and provide disposal instructions online

Bank Guarantee

  • Comprehensive suite of guarantees for diverse industry use‑cases
  • Issuance of electronic guarantees to reduce paperwork

Digital Trade Solutions

  • Initiate trade and foreign exchange transactions paperless.
  • Single Sign-on for Net Banking and Trade Forex Transactions

Inland Trade

  • Wide branch coverage and dedicated trade specialists
  • Support for capital requirements tied to purchase and sales cycles

Foreign Exchange Solutions

  • Cash, Tom, Spot deals: Same‑day (cash), next‑day (tomorrow) and spot value execution
  • Lock exchange rates for future payments

Capital Account Transactions

  • Single point of contact with expertise in capital account rules.
  • Pre‑vetting support for transaction structures and documents.

Why Choose IDFC FIRST Bank for Trade and Forex

3-Click Inward Remittance Settlement via Web & Mobile

Instant EEFC to INR Conversion through Web & Mobile

Real-Time Tracking of Inward & Outward Remittances with SWIFT GPI

Manage Collections in Multiple Currencies across key trade corridors

Integrated Rate Booking for USD, EUR & GBP

Online Customs Duty Payment via ICEGATE

Pre-Shipment and Post-Shipment Finance for hassle-free trade

Premium Support with a Dedicated Trade Counsellor and Trade Desk Officer

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3-Click Inward Remittance Settlement via Web & Mobile

Instant EEFC to INR Conversion through Web & Mobile

Real-Time Tracking of Inward & Outward Remittances with SWIFT GPI

Manage Collections in Multiple Currencies across key trade corridors

Integrated Rate Booking for USD, EUR & GBP

Online Customs Duty Payment via ICEGATE

Pre-Shipment and Post-Shipment Finance for hassle-free trade

Premium Support with a Dedicated Trade Counsellor and Trade Desk Officer

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Accounts specially curated for importers and exporters

Zero Forex Markup Account

Accounts made for export-import businesses that often handle foreign exchange.

  • Zero Forex Markup on transactions up to $50 million
  • Zero Transaction charges across remittances
  • Trade First Portal to submit the transactions online

World Business Account

A dedicated account for importers and exporters to manage both international and domestic trade.

  • WBA Platinum: Maintain AMB ₹2,00,000 or Monthly Trade Throughput of $50,000
  • WBA Gold: Maintain AMB ₹50,000 or Monthly Trade Throughput of $25,000
  • Dedicated Trade Support Desk for expert assistance
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Trade & Forex FAQs

What is the Online Trade Portal? 

The Online Trade Portal is a secure digital platform that allows businesses to initiate, track, and manage trade finance, foreign exchange, remittances, and regulatory submissions from a single login.  

Who can use the Online Trade Portal? 

The portal is designed for businesses engaged in international trade that need to manage import payments, export transactions, foreign exchange deals, inward and outward remittances, and trade documentation digitally.  

What are the key benefits of the Online Trade Portal? 

Key benefits include paperless processing, single sign-on access, maker-checker approvals, reusable templates, automated reports, and real-time status tracking. 

Can I access trade and treasury services through a single platform?

Yes. The portal combines trade services and treasury transactions, enabling customers to manage both through a single secure platform.  

Does the portal support approval workflows? 

Yes. The platform offers role-based access controls and maker-checker approvals aligned to your organization's internal authorization structure. 

Can I save templates for recurring transactions? 

Yes. You can use pre-filled templates and copy details from previous transactions to save time and reduce errors. 

Can I track the status of my trade transactions online? 

Yes. The portal provides end-to-end tracking from request initiation to completion. 

What import services are available through IDFC FIRST Bank? 

The Bank offers Import Letters of Credit, Import Documentary Collections, Import Payments with IDPMS regularisation, and Advance Import Payments. 

What is an Import Letter of Credit (LC)? 

An Import LC is a payment undertaking issued by the buyer's bank that assures payment to the supplier when the specified documents comply with the LC terms and conditions. 

Why should I use an Import Letter of Credit? 

An LC helps establish trust with overseas suppliers, provides payment security, and may help negotiate better commercial terms. 

Can I apply for and amend an LC online? 

Yes. LC issuance and amendments can be initiated online through the portal with maker-checker controls. 

What is an Import Documentary Collection? 

An Import Documentary Collection is a settlement method where shipping documents are released to the importer against payment or acceptance, as instructed by the exporter’s bank. 

What are the advantages of Import Documentary Collection? 

It is generally more cost-effective than a Letter of Credit and allows importers to review documents before making payment or accepting the payment obligation. 

Can I book foreign exchange rates online for import payments? 

Yes. Customers can book foreign exchange rates online for import settlements, documentary collections, and letters of credit. 

What export services are available through IDFC FIRST Bank? 

The Bank offers Export Documentary Collection, Export Bill Realisation, Export Finance, Export LC Advising, and Inward Remittances for Export Proceeds. 

What is Export Documentary Collection? 

It is a trade solution where export documents are routed through banks, ensuring payment or acceptance is obtained from the buyer before release of shipping documents. 

What is Export Bill Realisation? 

Export Bill Realisation allows exporters to provide disposal instructions, settle export proceeds, and regularise shipping bills digitally through a single workflow. 

Can I submit Inward disposal instructions online? 

Yes. The portal enables online submission of disposal instructions and export bill settlement without visiting a branch. 

What export finance options are available? 

The Bank offers pre-shipment finance and post-shipment finance options including export bill discounting and advances against export bills. 

What is a Bank Guarantee? 

A Bank Guarantee is a commitment issued by the bank assuring the beneficiary that contractual or financial obligations will be fulfilled by the applicant. 

Who can apply for a Bank Guarantee? 

Businesses participating in tenders, contracts, infrastructure projects, supply agreements, or trade transactions can apply. 

What types of Bank Guarantees are available? 

Performance Guarantees, Financial Guarantees, Bid Bond Guarantees, Advance Payment Guarantees, Deferred Payment Guarantees, Shipping Guarantees, and Domestic & Foreign Guarantees. 

What is an Electronic Bank Guarantee (e-BG)? 

An Electronic Bank Guarantee is a digitally issued guarantee that uses electronic stamping and secure digital signatures, eliminating the need for physical paperwork. 

The Bank offers spot transactions, cash and tomorrow contracts, forward contracts, currency options (subject to eligibility), and treasury advisory services. 

What is a Spot Transaction in foreign exchange? 

A Spot Transaction is a foreign exchange deal where settlement typically takes place within two business days (T+2). 

Can I book foreign exchange deals online? 

Yes. Customers can obtain quotes, execute deals online, and receive instant confirmations through the Bank's digital platform. 

What is a Forward Contract? 

A Forward Contract allows businesses to lock in an exchange rate today for a future transaction, helping reduce uncertainty arising from currency fluctuations. 

What are Treasury Advisory Services? 

Treasury Advisory Services provide guidance on identifying FX exposures, developing hedging strategies, managing currency risk, and establishing treasury policies. 

Learn about Current Account in Detail

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