Pay later Loan Related Customer Service FAQs
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My PayLater account is blocked, how do I unblock it?
If your Pay Later is blocked, requesting you to clear all the pending dues in Pay Later Account on the partner app or clear your pending dues towards your other linked loans availed with the bank.
In case all pending dues are paid, please visit the partner platform to unblock, activate or enable your Pay Later service
How can I increase my PayLater account limit?
Please visit the partner platform for queries related to increasing or decreasing your account limit.
What are the schedule of charges for my Pay Later loan account?
You can refer to the FAQs on the partner platform or the
Key Fact Sheet (KFS) agreed upon in your loan agreement copy for this information.
If I want to update my KYC of my Pay Later account, what should I do?
For completion/upgrading the KYC of your Pay Later account, please visit the partner platform.
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