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TERMS & CONDITIONS

Terms of Use

By using IDFC FIRST Bank Savings Account & Debit Cards you indicate your agreement to these terms of use ("Terms"). You further warrant and covenant that you have the power and authority to enter into this agreement.

Changes

IDFC FIRST Bank may revise, add, discontinue, or suspend these terms at any time and such revisions will be periodically updated on this page. The bank reserves the right to alter, suspend or discontinue any reward points build up (accrual/earn criteria of Reward Points) across any transactions/spends after providing adequate notice as per regulatory guidelines before changes become effective. Customers are requested to check this page periodically for any changes made herein. Your continued usage following the revisions in this page will be deemed as acceptance of all terms and conditions mentioned herein. All new features, reward points build up (accrual/ earn criteria), merchandise or services will be subject to these Terms.

Reward Points

Reward Scheme:  The Customer understands and acknowledges that specific terms and conditions will apply to any such Reward Scheme as may be determined by the Bank in its sole discretion and as may be notified to the Customer.

The Customer understands and acknowledges that in case ATM/Debit Card/Saving Account is directly or indirectly misused or abusively used or used to take advantage of any loopholes or lacunas to earn the Reward Points, the Bank reserve its sole right and discretion to cancel the earned Reward Points /Reward Scheme or freeze or purge the earned Reward Points and render them invalid or null & void without any liability of any sort and nature, and the Bank shall have the final discretion in this regards. Such misuse / abusive use / inappropriate use / fraudulent use / malafide use, shall entitle the Bank to permanently reject or block or cancel the use or operation of ATM/Debit card.

Customer further understands and acknowledges that the Bank shall be entitled to recover the amounts wrongly earned/ used by redemption/ utilization of such inappropriate Reward Points, by directly debiting the savings account of the Customer. In the event of repeated misuse or abuse of the loyalty rewards program, the Bank reserves the right to block the customer’s savings account(s)and/or the account linked debit cards and terminate all existing relationships with the Customer and /or initiate appropriate legal proceedings, as deemed fit, at Bank’s sole discretion.

The Bank shall have the final discretion in choosing merchants / products / rules where the Customer may earn Reward Points by using their Savings account and / or ATM cum Debit Card.

Redemption: The redemption platform of Goods and Services will remain dynamic. There will be new goods and services being added continually to keep the redemption options refreshed for you. FIRST Reward Points have no expiry date.

Points redemption can only be made on FIRST Rewards Gallery platform accessible to customers using IDFC FIRST Mobile Banking App. Customers may redeem reward points up to 70% of the total transaction value and remaining balance must be paid using valid debit card or any other payment method accepted by the merchant.

All reward points credited and activated will be made within 30 working days from the transaction date (w.e.f. 10^th Oct 2025). Redemption value of 1 Reward Point = ₹0.25.

A redemption handling fee of ₹99+ service tax will be charged on every redemption within 60 days of redemption (w.e.f. 1^st November 2023).

Expiration of Reward Points in case of Account Closure: Each customer understands that reward points already earned would be available for redemption till the savings account or debit card has not been closed. In case, the customer chooses to close their savings account before redeeming the reward points, the customer acknowledges that the points associated with their rewards wallet linked to the savings account stand to be purged / expired from their wallet and will not be reinstated for any reason whatsoever post the account is closed.

Pricing and Other Errors: If the number of Rewards Points you redeem for a product or service is incorrect, regardless of an error in the number of Rewards Points posted on the platform or otherwise communicated to you, or if you are able to redeem a product or service that was not supposed to have been released for redemption, then the Company or our Partner will have the right to cancel that redemption and refund to you the Rewards Points that you redeemed. This will apply regardless of a human/logical/transactional error.

Earning: Customers can earn reward points on their first successful bill payment for each biller category – and earn significantly more on their first successful Autopay transaction effective from 10th September 2026.

For more details on earning, please refer to below table of earn rules:

Illustration of Rules	Minimum Bill Amount	Points on 1^st payment through Insta Pay	Points on 1^st payment through Autopay
Pay any Credit Card bill (via Bills & Recharges Section)	₹3000	150	600
Pay any Insurance Bill	₹3000	150	600
Pay any one of the utility bills below: (Electricity / Water / Gas)	₹500	50	200
Pay any one of the postpaid bills below: (Broadband / Mobile / Landline)	₹500	50	200

Other important points

• Points are earned once per category per lifetime for all bills which are registered and paid after 10^th September 2026

• Total points earned under this program will be capped at 2,000 points in a lifetime

• Points are credited only when the bill is successfully settled at the biller’s end (not just debited from your account).

• Transactions below the minimum bill amount will not earn any reward points.

• Only one biller account per customer is eligible for rewards under each category.

• Categories which have earned points on previous bills paid will not be eligible to earn points based on the revised rules.

• Points will be processed from 14^th September 2026 onwards for all billpay / autopay transactions paid successfully from 10^th September 2026 onwards.

• The following list of Savings Accounts are excluded from earning points on transactions on their monthly bills paid

Savings Account Sub Prod Code	Savings Account Description
3201	Regular TASC-Savings A/c-10k
3202	Dynamic TASC-Savings Account
3203	Dynamic Plus TASC-Savings A/c
3205	TASC-Savings- SHG Account
4001	Savings Account - Institution
4002	Escrow Account-Without Cheque
4003	Escrow AC with CHQ Facility
4004	Savings-Government Body-Agency
6001	SA LMS
6002	SA LMS PLUS
7003	Another FCRA (SA)
7004	FCRA Utilization (SA)
1036	NRE-Portfolio Investment Scheme
1037	NRO-Settlement Account
1065	NRO A/C for OD against FCNR
1151	FIRST GLOBAL SAVINGS AC-USD
1152	FIRST GLOBAL Savings A/C - EUR
1008	SA-Employee Reimbursement A/c
1022	Capital Market - POA Account
1107	Online SA Partnership
1108	SA Partnership
6005	DEAF Saving Ac variant
6010	Intermediary DEAF SA variant

Please note:

1) Welcome Reward Points on debit card activation, base and accelerated reward points (10x) on all offline and online debit card transactions are discontinued effective 1^st January 2026.

2) Reward Points on 1st UPI transaction above. ₹1,000 and 1^st Fund Transfer transaction above ₹2,000 will be discontinued from 10^th September 2026.

No Warranty

Some of the features, facilities and offers on platform are provided by organizations including Partners, that the Bank has made arrangements with, but over which it has no control. The Bank does not guarantee or warrant that such benefits and facilities will be available, nor will it be liable for any loss or damage arising from the provision, or non-provision, whether in whole or in part of any such benefits or facilities.

Limitation of Liability

Under no circumstances will the Bank or company be liable to you for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with use of the platform, whether or not the Bank or company has been advised of the possibility of such damages. Under no circumstances shall the Bank or company be liable to you for any amount.

Indemnity

Whenever you use your Debit Card to obtain or utilize any of the benefits, facilities or arrangements offered or available as a result of your membership of the IDFC FIRST Bank’s FIRST Rewards Gallery platform on the mobile banking app, you will be personally liable for any and all costs, charges, claims or liabilities of whatever nature arising from use of such benefits, facilities or arrangements.

You agree to hold harmless and indemnify IDFC FIRST Bank / Company, and its employees, agents, and representatives, from and against any third-party claim, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys' fees, of every kind and nature. The Customer agrees and undertakes to indemnify and hold IDFC FIRST Bank/ Company harmless against all actions, claims, demands, proceedings, losses, damages, costs, charges, and expenses whatsoever which IDFC FIRST Bank may at any time incur, sustain, suffer, or be put to as a consequence of the customer’s gross negligence or wilful default mistake/misconduct by the Customer of any of these Terms.

The existence of a dispute, if any, regarding the rewards under this Offer shall not constitute a claim against the Bank.

Other Restrictions on Conduct

You shall not assign these Terms or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without the Bank’s prior written consent. Any such purported assignment or delegation by you without the Bank or company’s prior written consent will be null and void and of no force or effect, unless otherwise expressly consented to by the Bank or company at its sole and absolute discretion.

Severability and Enforceability

If any provision or portion of these Terms is held illegal, invalid, or unenforceable, in whole or in part, it shall be modified to the minimum extent necessary to correct any deficiencies or replaced with a provision which is as close as is legally permissible to the provision found invalid or unenforceable and shall not affect the legality, validity or enforceability of any other provisions or portions of these Terms.

Termination/Exclusion

We reserve the right, in our sole discretion, to revoke all privileges associated with accessing and/or competing on the platform, and to take any other action we deem appropriate including but not limited to terminating or suspending your use, for no reason or any reason whatsoever, including failure to comply with these Terms.

Governing Law

Any disputes between the Parties in respect of any issues arising out of terms and conditions herein and/or card usage, shall be governed by and construed in accordance with the laws of India and the parties hereto submit to the exclusive jurisdiction of courts in Mumbai, India

Disclaimer:

Notwithstanding the periodicity of the transaction, in case of partial /full refunds or any transaction reversals, IDFC FIRST Bank, at its sole discretion, shall have the right to reverse the credited points in proportion or in full, on case-to-case basis.

Notwithstanding the periodicity of the transaction, in case a suspicious transaction is identified by IDFC FIRST Bank, IDFC FIRST Bank at its sole discretion shall be at liberty to recover the amount equivalent to the value of such reward points consumed by the customers in such transaction from customer’s account and block the customer from its rewards program.

IDFC FIRST Bank Mobile App

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Call us on 1800 10 888

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TERMS & CONDITIONS

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IDFC FIRST Bank Mobile App

Drop a ‘Hi 👋’ on 9555 555 555

Call us on 1800 10 888

Locate our nearby

TERMS & CONDITIONS

Read more about Products and Services

Credit Card – Compare and Select

Instant Savings and Growth

Personal Loan – Quick help anytime!

Home Loan – Dream come true

Download IDFC FIRST Bank App

Read more about Products and
Services