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WhatsApp banking

Right Arrow

Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Image

Track Requests

Right Arrow

View & track all your past and active service requests.

Image

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

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Help Center

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Support topics, FAQs and more

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Download our app

Get instant help for all your queries in one place

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Import Solution

Count on us to prevent cash flow problems while you continue with your overseas business deals. Read More

Facilitate your international trade with the support of our overseas bank network. Read Less

Letter of Credit Issuance

A reliable payment/settlement mechanism is always a reassuring factor for any business. A Letter of Credit in international trade finance is just that! An LC is a written undertaking issued by a bank on behalf of its customer, which confirms the timely payment to the beneficiary, thereby allowing the customer to negotiate on better terms. With IDFC FIRST Bank, you can enjoy a range of import solution options — from efficient management of paper-based requests for LCs to a comprehensive, fully automated online service.

Our Services:

  • Initiate an LC and Amendment requests on IDFC FIRST Bank's BXP - Online Trade Portal, our comprehensive Internet banking platform
  • 24x7 repository of the LC copy and advises
  • Flexibility to provide online acceptance/payment instructions
  • Book FX rates/forward contracts seamlessly
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Buyer's/Supplier's credit facilitation

Trade Credits play a crucial role in financing your import trade requirements. Through the Buyer’s and Supplier’s Credit facilities, IDFC FIRST Bank facilitates your working capital needs at competitive rates with a wide range of bank tie-ups.

Our Services:

  • Timely execution of Trade Credit deals
  • Best possible rates for you through our network of tie-up banks.
  • Leverage on our wide range of correspondent bank tie-ups
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Import – Documentary collection

An Import Bill Collection provides a cost-effective mechanism, as we at IDFC FIRST Bank manage the documents, in accordance with the collection instruction received from the remitting bank.

Our Services:

  • Handle collections in multiple currencies
  • Receive transaction alerts on document arrival
  • Improve your payment promptness, with a complete view of all your collection bills, across currencies, beneficiaries and maturities through our BXP – Online Trade Portal
  • Book FX rates/Forward contracts seamlessly
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Import payment & IDPMS Submission

As your supplier trusts you on open account transactions, you may rely on us to make the payments to your suppliers globally; along with faster turnaround of the bill of entry regularization on IDPMS. You can provide payment instructions, book forex rate and provide BOE regularization requests all on the same page through our BXP - Online Trade Portal.

Our Services:

  • Regular email alerts for outstanding bills
  • Post-settlement advises on registered Email
  • Paperless transactions on our Online Trade Portal
  • Dedicated service desk on all your import trade payments and IDMPS recons
blogListImage
Letter of Credit Issuance

A reliable payment/settlement mechanism is always a reassuring factor for any business. A Letter of Credit in international trade finance is just that! An LC is a written undertaking issued by a bank on behalf of its customer, which confirms the timely payment to the beneficiary, thereby allowing the customer to negotiate on better terms. With IDFC FIRST Bank, you can enjoy a range of import solution options — from efficient management of paper-based requests for LCs to a comprehensive, fully automated online service.

Our Services:

  • Initiate an LC and Amendment requests on IDFC FIRST Bank's BXP - Online Trade Portal, our comprehensive Internet banking platform
  • 24x7 repository of the LC copy and advises
  • Flexibility to provide online acceptance/payment instructions
  • Book FX rates/forward contracts seamlessly
Buyer's/Supplier's credit facilitation

Trade Credits play a crucial role in financing your import trade requirements. Through the Buyer’s and Supplier’s Credit facilities, IDFC FIRST Bank facilitates your working capital needs at competitive rates with a wide range of bank tie-ups.

Our Services:

  • Timely execution of Trade Credit deals
  • Best possible rates for you through our network of tie-up banks.
  • Leverage on our wide range of correspondent bank tie-ups
Import – Documentary collection

An Import Bill Collection provides a cost-effective mechanism, as we at IDFC FIRST Bank manage the documents, in accordance with the collection instruction received from the remitting bank.

Our Services:

  • Handle collections in multiple currencies
  • Receive transaction alerts on document arrival
  • Improve your payment promptness, with a complete view of all your collection bills, across currencies, beneficiaries and maturities through our BXP – Online Trade Portal
  • Book FX rates/Forward contracts seamlessly
Import payment & IDPMS Submission

As your supplier trusts you on open account transactions, you may rely on us to make the payments to your suppliers globally; along with faster turnaround of the bill of entry regularization on IDPMS. You can provide payment instructions, book forex rate and provide BOE regularization requests all on the same page through our BXP - Online Trade Portal.

Our Services:

  • Regular email alerts for outstanding bills
  • Post-settlement advises on registered Email
  • Paperless transactions on our Online Trade Portal
  • Dedicated service desk on all your import trade payments and IDMPS recons

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