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WhatsApp banking

WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Track Requests

Track Requests

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View & track all your past and active service requests.

Raise a Request

Raise a Request

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Facing issues? Let us know how we can help you

Locate Us

Locate Us

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Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

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Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

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We will be happy to help you 24x7.

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Raise a Complaint

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Help Center

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Support topics, FAQs and more

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WhatsApp banking

WhatsApp banking

Right Arrow

Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Track Requests

Track Requests

Right Arrow

View & track all your past and active service requests.

Raise a Request

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

Card Closure

Here's how to raise a closure request in just a few steps.

Steps

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Step 1 - Log in to the ‘IDFC FIRST Bank Mobile Banking App’ and go to ‘Credit Cards’
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Step 2 - Select the Credit Card you want to close
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Step 3 - Scroll to navigate to ‘Quick Actions’ and tap ‘View all’
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Step 4 - Under ‘Security & controls’ click ‘Close Card’ option
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Step 5 - Choose the reason for card closure and submit the request. Card will be closed within 7 days of request

OR Raise a request if you don’t have your login credentials with you
Note: Please ensure all outstanding dues are cleared before initiating the card closure request.

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