FASTag Customer Care FAQs
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Categories > Features and Benefits Related
What is a FASTag?
FASTag helps make toll payments directly from a prepaid wallet or savings account linked to it. It is affixed to the windscreen of the vehicle and enables the user to drive through toll plazas, without stopping for cash transactions.
What are the benefits of using FASTag?
Here are the benefits of using FASTag:
- Ease of payment – No need to carry cash for toll transactions, saves time
- Quick online recharge – Can be recharged online through Credit Card/Debit Card /NEFT /RTGS/UPI or Net banking
- It's an over-the-counter product, which can be purchased online or from the issuer bank
- SMS alerts for toll transactions, low balance, etc.
- User-friendly online portal for customers
- Valid for 5 years
To know about more benefits, click here
Are there any discount/offers on FASTag transactions?
No discounts/offers are provided on toll transactions. However, payment for Fuel, Parking, etc. can provide cashbacks.
Can FASTag be purchased immediately?
FASTag can be purchased immediately from designated point-of-sale(s) over 1000 locations across the highways, including majority of National Highway Toll Plazas.
FASTag can also be purchased digitally from our website. You may call our customer care @18002669970 to know more details.
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