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Zero Forex Markup Current Account

Zero Forex Markup Current Account

Maximise your savings and boost profitability with our Zero Forex Markup current accounts

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Bulk Payments

Make more than one online payment in just a few clicks with IDFC FIRST Bank Bulk Payments

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Hello Cashback Credit Card

Cashback for everyone, for every spend that matters

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WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Track Requests

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View & track all your past and active service requests.

Raise a Request

Raise a Request

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Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

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Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

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We will be happy to help you 24x7.

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Help Center

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Support topics, FAQs and more

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Categories > EMI Related

How can I view my loan and EMI details for my Pay Later account?

For quick resolution, please visit the partner platform under the 'Dashboard Section' to view your loan and EMI details of your Pay Later account 

Alternatively, you can check for EMI details on the bank Mobile App: 

Login to the app, on the left top corner you will the find the hamburger menu - click on that > Customer Service > Loans. Under My Active Loans, you can view the EMI details under Details Tab.

I have cancelled my Paylater loan, but my EMI still got deducted. How do I get a refund?

For any queries pertaining to order cancelled / returned / refunds due to excess payment, please raise a service request here 

Customer Support > Customer Service > Pay Later > Order cancelled / returned but amount not refunded

Alternatively, you can contact our Customer Care on 1800 10 888

How do I pay the EMIs for my PayLater account?

For making EMI payment, please visit the partner platform for making payment towards your EMI.

How do I get a refund for my Excess EMI paid?

For any queries pertaining to order cancelled / returned / refunds due to excess payment, please raise a service request here

Customer Support > Customer Service > Pay Later > Order cancelled / returned but amount not refunded

Alternatively, you can contact our Customer Care on 1800 10 888

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