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WhatsApp banking

WhatsApp banking

Right Arrow

Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Track Requests

Track Requests

Right Arrow

View & track all your past and active service requests.

Raise a Request

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

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Popular FAQs

How do I redeem my rewards points?

 Reward points can be redeemed against products at the bank's online shopping portal, as Airmiles or in cash value to reduce your amount due. The redemption value of points to Rupees will vary depending on the exchange category.

Redeem Reward Points now!

Read more on our FinFirst Blog

How do I change my address?

Step 1 -Please visit the nearest IDFC FIRST Bank Branch.

Step 2 -Please carry along any one of the officially valid documents [OVD] - Passport, Driving License, Voter ID, Job Card issued by NREGA, Letter issued by National Population, Register Aadhaar card / E-Aadhaar with you.

Step 3 -The representative will submit the request on your behalf and the details will be changed in 48 hours.

CLICK HERE to locate the nearest IDFC FIRST branch.

How do I download my Loan Interest Certificate?

Step 1 -Log in to NetBanking/Mobile Banking and tap on the ‘Loans’ section on the dashboard.

Step 2 -Select the loan and click on the 'Documents' text mentioned.

Step 3 -From the detailed list of documents, select the ‘Interest Certificate’ option.

It’s done! The file will be downloaded on the device.

CLICK HERE for pictorial view.

How can I check my Loan ECS details?

Step 1 -Log in to your NetBanking/Mobile Banking and click on ‘Loans’.

Step 2 -Select the ‘Loan’ option.

Step 3 -Scroll down on the dashboard to find the ECS details.

CLICK HERE for pictorial view.

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