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WhatsApp banking

Right Arrow

Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

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Track Requests

Right Arrow

View & track all your past and active service requests.

Image

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

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We will be happy to help you 24x7.

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Help Center

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Support topics, FAQs and more

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Get instant help for all your queries in one place

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Important information regarding your FIRST Classic Credit Card from IDFC FIRST Bank

 

Dear Cardmember,

We are delighted to remind you that the overall proposition of your IDFC FIRST Bank Credit Card is simply the best in the market. This includes:

  1. No Joining Fee
  2. No Annual Fee
  3. India’s first Credit Card with low and dynamic Interest Rates on revolving balances
  4. No interest on ATM Cash Withdrawal till due date
  5. No Cap on Reward Points earning
  6. No Expiry of Reward Points
  7. A unique proposition whereby you can pay for your next purchase using your Reward Points without being limited to any specific merchant or catalogue

However, we are making certain changes to the Reward Program on your FIRST Classic Credit Card.

Effective 17th May 2022 for subsequent billing cycles, your accrual of 1X = 1 Reward Point per ₹100 will change to 1X = 1 Reward Point per ₹150. Minimum spends required in a billing cycle to unlock 10X Reward Points continues to be at ₹20,000. Your Reward Points will continue to have a value of ₹0.25 per Reward Point.

Effective 1st Oct 2022, Reward redemption through any redemption channel will attract a small convenience charge of ₹99 (+ applicable taxes) per redemption transaction. Since you are an existing customer, you have adequate time to redeem your accumulated Reward Points without any redemption charges for redemptions done before 1st Oct 2022.

The Reward Program for your FIRST Classic Credit Card will be revised as per the table below.
 

Particulars

Existing

Effective May 17, 2022

Reward Points earned for Offline Spends

and

Rental & Property management transactions

3X

3X

Reward Points earned for Online Spends

excluding

Rental & Property management transactions

6X

6X

Minimum spends required to unlock 10X Reward Points

₹20,000

₹20,000

1X Reward Point equals

1 Reward Point per ₹100 spends

1 Reward Point per ₹150 spends

Value of 1 Reward Point

₹0.25

₹0.25

Exclusions

  1. Fuel and Insurance Spends, EMI Transactions, ATM Cash withdrawals are excluded from the Rewards Program.
  2. Rental and Property management transactions will not be considered for minimum spends required to unlock 10X Reward Points.
  1. Fuel and Insurance Spends, EMI Transactions, ATM Cash withdrawals are excluded from the Rewards Program.
  2. Rental and Property management transactions will not be considered for minimum spends required to unlock 10X Reward Points.

 

We would like to reiterate that the Reward Points on your Credit Card are evergreen and never expire!

We thank you for your association with us and request you to continue using IDFC FIRST Bank Credit Card.

Always You First,
Team IDFC FIRST Bank