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WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

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Track Requests

Right Arrow

View & track all your past and active service requests.

Image

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

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Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

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We will be happy to help you 24x7.

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Support topics, FAQs and more

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FAQ

Can I foreclose my Consumer Durable Loan?

Yes, you can conveniently foreclose your consumer durable loan through the following modes: 

To foreclose your loan through our customer portal, simply follow these steps:

  1. Click on the Loan closure link: https://partner.idfcfirstbank.com/quickpayfc/Login.aspx
  2. Enter your registered mobile number and date of birth or loan account number to authenticate your account
  3. A list of all active loans eligible for foreclosure will be displayed
  4. Select the loan account you wish to foreclose. Review the foreclosure charges, foreclosure amount and proceed to make the payment using one of the available payment modes
  5. Upon successful payment, your loan will be closed in our system, and you will receive a digital No Due Certificate (NDC) within 72hours or visit IDFC FIRST Bank Mobile app to download the NDC

Foreclose your loan conveniently via IDFC FIRST Bank Mobile app. Follow these simple steps to close your Consumer Durable Loan:

  1. Register on the app using your registered mobile number and date of birth (DOB)
  2. Navigate to the ‘Loans’ sections and select the consumer durable loan you wish to foreclose
  3. Review the foreclosure charges, foreclosure amount and proceed to make the payment using one of the available payment modes
  4. Click on ‘Foreclose loan’ and proceed to make the payment as per the specified amount.
  5. Upon successful payment, your loan will be closed, and a No Dues Certificate (NDC) will be sent on your registered mobile number within 72 hours. You can also use the IDFC FIRST Bank Mobile app to download the NDC

To Initiate loan foreclosure through our IVR mode, follow these steps:

  • • Dial our toll-free number: 1800 10 888,
  • Press 4 to select “Loan” option
  • • Authenticate yourself by entering your date of birth (DDMMYYYY format)
  • • Select your Consumer Durable loan you wish to foreclose
  • Press 3 to initiate foreclosure, then press 1 to confirm


You will receive an SMS on your registered mobile number with a secure link to complete the foreclosure process.

Steps to complete foreclosure via SMS Link (Link would be valid for 72hrs):

  1. Open the link and review your consumer durable loan details.
  2. Review the loan foreclosure amount, charges, etc.
  3. Select your preferred payment mode
  4. Make the payment
  5. Upon successful payment, your loan will be closed in our system, and you will receive a No Due Certificate (NDC) within 72 hours. You can also use the IDFC FIRST Bank Mobile app to download the NDC.

Foreclose your consumer durable loan via WhatsApp. Initiate loan closure through WhatsApp by following these steps:

  1. Send Hi to 95555 55555 (on Whatsapp activation number) to get started
  2. Select ‘Loans’ > ‘Foreclose loan’ and choose the desired Consumer Durable Loan
  3. All active loans eligible for foreclosure will be displayed.  Select the desired loan, review the foreclosure charges, foreclosure amount, and proceed to make the payment
  4. Upon successful payment, your loan will be closed, and a No Dues Certificate (NDC) will be sent on your registered mobile number within 72 hours. You can also use the IDFC FIRST Bank Mobile app to download the NDC.

Need Further Assistance?

For personalized support, please don’t hesitate to reach out to our dedicated customer service team: Toll-free Number: 1800-10-888

Nearest IDFC FIRST Bank Branch: Visit us in person for assistance. Find your nearest IDFC FIRST Bank branch

Our team is committed to providing you with prompt and efficient support to address any queries or concerns you may have.

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CUSTOMER FRIENDLY BANK