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WhatsApp banking

WhatsApp banking

Right Arrow

Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Track Requests

Track Requests

Right Arrow

View & track all your past and active service requests.

Raise a Request

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

Sustainable Finance and Environmental Policies
  • Policy on Green Deposits
  • Green Deposits Financing Framework
  • Environmental and Social Policy Framework
  • ESG Policy
  • GHG Emissions Management Policy
Social Policies
  • Code of Conduct for Board of Directors & SMP
  • Code of Conduct for Employees
  • Equal Opportunity and Diversity Guidelines Policy
  • Health & Safety Policy Synopsis
  • Occupational Health & Safety Policy
  • Labour Practices Policy
  • Human Rights Policy
  • Policy on Prevention, Prohibition and Redressal of Sexual Harassment at the Workplace
  • Corporate Social Responsibility Policy
Governance Policies
  • Board Diversity (Extract from the Corporate Governance & Board Diversity Policy)
  • Investors’ Grievances Redressal Policy
  • Customer Grievance Redressal Policy
  • Policy on Related Party Transactions
  • Whistle Blower Policy
  • Remuneration Policy – WTD/ED/MRT/KMP/SMP/Control Function and other employees
  • Remuneration Policy - Non-Executive Part-Time Chairperson and Non-Executive Directors
  • Privacy Policy
  • Tax Policy
  • Summary of KYC / AML / CFT Policy