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Dormant/ Inoperative Current Account: Reactivation Process & Benefits
KeyTakeaways
A current account becomes Inactive after 12 months and Dormant/ Inoperative after 24 months of inactivity.
- Dormant/ Inoperative accounts have restricted access to banking transactions and services.
- Reactivate your account by completing Re-KYC at an IDFC FIRST Bank branch.
A current account plays a vital role in managing day-to-day business transactions. However, if an account remains unused for an extended period, it may be classified as inactive or dormant/ inoperative, leading to restrictions on several banking services. Understanding the status of your account and knowing how to reactivate it can help ensure uninterrupted access to essential banking facilities.
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When does a current account become inactive or Dormant/ Inoperative?
As per the Reserve Bank of India (RBI) guidelines:
If there are no customer-induced transactions (financial or non-financial) in a current account for 12 months, the account is classified as Inactive.
If there are no customer-induced transactions (financial or non-financial) for 24 months, the account is classified as Dormant/ Inoperative.
Regular account activity is important to maintain uninterrupted access to banking services and avoid account restrictions.
What restrictions apply to a dormant/ inoperative current account?
Once a current account becomes dormant or inoperative, several services may no longer be available until the account is reactivated. These restrictions include:
Transactions through Internet Banking and Mobile Banking
Requests for cheque books, debit cards, and other deliverables
Cash transactions at the branch or through ATMs
Account modification and service-related requests
These restrictions are implemented to enhance account security and ensure compliance with regulatory requirements.
How to reactivate a Dormant/ Inoperative current account
Reactivating an inoperative or Dormant/ Inoperative current account is a straightforward process.
To activate the account, customers need to:
- Submit a Re-KYC request at any IDFC FIRST Bank branch.
- Provide the required KYC documents along with the Account Activation and Re-KYC Form. (Click here for the required KYC documents as per the constitution)
Customers are required to present updated KYC documents to their nearest IDFC FIRST Bank branch within 30 days of receiving the account reactivation communication.
Why reactivating your current account matters
Keeping your current account active ensures uninterrupted access to essential banking services and business transactions. It also allows you to continue benefiting from the features available with an IDFC FIRST Bank Current Account.
Some of the key benefits include:
Zero Fee Banking:
No charges on commonly used account services such as:
- IMPS
- NEFT
- RTGS
- Debit card issuance
- Chequebook issuance
- And more
High interest with Auto-sweep FD (Bravo)*
Customised payment solutions – API & ERP Banking
One app for personal & business banking needs
Bulk & Tax payments on mobile
QR, Soundbox, POS, PG & daily collections-tracking
Dedicated relationship manager support
Specialised collection solution – ESCROW, BBPS, E-Nach
IDFC FIRST Bank has also been recognised as a “Class Apart” among commercial banks by Moneylife Foundation and IIT Bombay in a study on benchmarking the reasonableness of service charges by banks in India.
What happens if the account is closed?
If an account is closed, you can visit the nearest IDFC FIRST Bank branch to collect the account proceeds.
Additionally:
ATM/Debit Cards (if applicable) and cheque books will be cancelled.
Any ECS mandates, Standing Instructions (SI), investments, or Direct Benefit Transfers linked to the account should be shifted to another active account.
Cheques, ECS transactions, or Standing Instructions presented after account closure will be returned or dishonoured with the remark “Account Closed.”
Stay connected to your banking services
If your current account has become inactive or dormant/ inoperative, timely reactivation can help restore access to all banking services and avoid operational disruptions. Visit your nearest IDFC FIRST Bank branch with the required KYC documents and complete the Re-KYC process to reactivate your account or
learn more about IDFC FIRST Bank Current Accounts.
Frequently Asked Questions
How can I reactivate a dormant/ inoperative current account?
You can reactivate a dormant/ inoperative current account by completing a Re-KYC process and submitting the required KYC documents at an IDFC FIRST Bank branch.
Can I use Internet Banking on a dormant/ inoperative current account?
No, Internet Banking and Mobile Banking transactions are restricted until the dormant/ inoperative account is reactivated.
Which documents are required to reactivate a dormant/ inoperative current account?
You need to submit updated KYC documents along with the Account Activation and Re-KYC Form at an IDFC FIRST Bank branch.
Disclaimer
The contents of this article/infographic/picture/video are meant solely for information purposes. The contents are generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. The information is subject to updation, completion, revision, verification and amendment and the same may change materially. The information is not intended for distribution or use by any person in any jurisdiction where such distribution or use would be contrary to law or regulation or would subject IDFC FIRST Bank or its affiliates to any licensing or registration requirements. IDFC FIRST Bank shall not be responsible for any direct/indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information mentioned. Please consult your financial advisor before making any financial decision.
The features, benefits and offers mentioned in the article are applicable as on the day of publication of this blog and is subject to change without notice. The contents herein are also subject to other product specific terms and conditions and any third party terms and conditions, as applicable. Please refer our website www.idfcfirst.bank.in for latest updates.
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