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WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Track Requests

Track Requests

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View & track all your past and active service requests.

Raise a Request

Raise a Request

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Facing issues? Let us know how we can help you

Locate Us

Locate Us

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Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

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Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

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We will be happy to help you 24x7.

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Support topics, FAQs and more

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Enrol and Earn bonus Reward Points on cumulative spends with your Mayura Credit Card

Offer Details

Offer: Earn bonus Reward Points on your cumulative spends with Mayura Credit Card!

Offer Duration: 1st September 2025 to 30th September 2025

    Terms & Conditions

    Introduction

  1. The offer is made solely and entirely by IDFC FIRST BANK Limited (“Bank”) to the Bank’s Credit Card holders (“Cardmember”), who have received communication related to this campaign, by the Bank through Email, SMS, Push Notification, App Banners, WhatsApp and / or any direct communication channel intended for the cardmember only.

  2. The offer is applicable on the following IDFC FIRST Bank Credit Cards -Mayura credit card

  3. Earn bonus reward points on cumulative spends mentioned in the communication received related to this campaign.

  4. Cardmember should enrol to earn the bonus reward points. Enrolment can be done only by clicking on the link present in the communication.

  5. Reward points will be credited to the Cardholder’s Credit Card account within 60 days of offer closure.

  6. Multiple transactions can be done during offer period, cumulative spends of all eligible transactions will be considered.

  7. This offer cannot be combined with any existing offer.

  8. The offer is only applicable to Cardholders who have enrolled from the communication received on their registered email and mobile number to participate in this campaign during the offer period. Cardmember can enrol / capture their click anytime between the offer period i.e. from 12:00 AM (1st September 2025) to 11:59 PM (30th September 2025).

  9. Cardmember should have enrolled through any of the modes shared by the Bank directly with the intended recipients by clicking on the link provided in the Email / SMS / WhatsApp/ Push Notification / Web- app banner sent by the Bank to the cardmember’s registered mobile number.

Bonus Reward Points Campaign Terms and Conditions

  1. A cardmember is eligible for this offer only if he / she has received communication regarding this offer directly on their registered mobile no / email ID from IDFC FIRST Bank through any of its direct channels mentioned above and has opted for the same.

  2. This is a personalized offer. Personalized spends target for the cardmember and the final payback on achieving the spends target is communicated to the cardmember via any of the direct channels mentioned above.

  3. Target spends has been allotted at Customer level, i.e., Cardmember should achieve the target by using their Mayura Credit Card only. If target spends is achieved by any other IDFC FIRST Bank Credit Card(s) it is not considered in fulfilment.

  4. Enrolment needs to be done through the cardmember’s mobile no. and email ID registered with IDFC FIRST Bank.

  5. Cardmember enrolled between IST 12:00 AM (1st September 2025) to 11:59 PM (30th September 2025) will be eligible for bonus reward points.

  6. Even if the enrolment is done on a later date till 30 September 2025, all transactions done between IST 12:00 AM (1st September 2025) to 11:59 PM (30th September 2025) will be considered.

  7. Offer benefit will be credited to the Cardmember’s Credit Card account post 60 days of offer closure.

  8. The offer will not be valid for transactions which are commercial in any nature.

  9. Net eligible spends of the enrolled cards will be considered only during the offer period.

  10. For this offer, multiple transactions are allowed and the cumulative spends of all eligible transactions will be considered while calculating the eligible spends.

  11. All Card account debits as part of EMI Instalments, Charges, Fees, Balance Transfer, Loan, Cash Withdrawal will not be part of eligible spends.

  12. Wallet loads, and cash-related spends are excluded from eligible spends.

  13. All transactions made using the First Digital Card will qualify for this offer.

  14. Wallet load transactions classified under Merchant Category Code (MCC) -6540, along with cash transactions under MCCs - 6010, 6011, and 7280, are not eligible for this offer.

  15. The offer is non-transferable, non-cashable and non-negotiable.

  16. Transactions done with IDFC FIRST Bank Add-On Credit Card shall be considered for the offer and the relevant benefit will be credited to the primary cardholder’s credit card account however, no separate / duplicate posting will be given to the Add-On cardholder.

  17. Only the transactions done during 1st September 2025 to 30th September 2025 (both days inclusive) will be considered for the offer. Even if the enrolment is done at a later date, all spends done, will be considered as eligible.

  18. During the offer fulfilment, if the cardmember’s credit card account is found to be in overdue or in over-limit status for the last three months, the bonus reward points posting will not be processed.

  19. If any transaction during the offer period is reversed or cancelled by the cardholder or merchant, that particular transaction will be excluded from the total eligible spends. Similarly, for any disputed transaction of the cardholder, that particular transaction will be excluded from the total eligible spends.

  20. All transactions completed within the offer period will be considered. The settlement for few of these transactions may be delayed basis the merchant’s settlement cycle but all transactions authorized within the offer period shall be considered.

  21. Cardmembers will be eligible to receive the benefit of only one active offer available during the applicable time period. In cases where multiple offers are concurrently active, the offer providing the highest monetary value will be applied to the Cardmember’s account.

Other Generic Terms & Conditions

  1. The Bank reserves the right to disqualify any transaction out of all spends if it appears to be non-personal expense or commercial transaction in nature. The bank may ask for the proof of purchase in the form of invoice/ bill in case of dispute on the said transaction and bank would have the final right to qualify or disqualify any transaction.

  2. Any Cardmember eligible for the offer shall be deemed to have read, understood and accepted these terms and conditions, the offer terms and conditions mentioned in the communication sent, as well as, general terms and conditions of the Bank, before availing the offer.

  3. The Bank reserves the right to disqualify any Cardmember from the benefits of the offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the offer (including any default in payments).

  4. Bank reserves the right, at any time, without any prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all or any of these terms and conditions or to replace, wholly or in part this offer by another offer whether similar to this offer or not or to extend or withdraw this offer altogether.

  5. The Bank holds out no warranty and makes no representation about the quality, delivery or otherwise of the goods and services offered by any merchant with regards to this offer. Cardmember is expected to take any grievance, pertaining to quality, delivery or any other issue of purchased goods and services, to the respective merchant and not to the Bank.

  6. The decision of the Bank limited in all matters in connection with and incidental to this offer is final and shall be binding on all persons.

  7. Disputes, if any, arising out of or in connection with or as a result of above offer or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts / tribunals in Mumbai.

  8. All taxes, duties, levies or other statutory dues and charges payable in connection with the offer shall be borne solely by the Cardmember and the Bank will not be liable in any manner whatsoever for any such taxes, duties, levies or other statutory dues and charges.

  9. I hereby confirm that I have also read and understood the contents of the offer details and agree to be levied various charges mentioned therein as and when applicable to me. The T&C, offer and miscellaneous documents provided are in English language and, I have fully understood the same and would request IDFC FIRST Bank to provide any further information in English language and I am aware they are available for reference on the IDFC FIRST Bank website  https://www.idfcfirst.bank.in

  10. I hereby declare that the details furnished in the application are true and correct to the best of my knowledge and belief and I undertake to inform IDFC FIRST Bank of any changes therein, immediately. In case any of the information is found to be false or untrue or misleading or misrepresenting. I am aware that I shall be held liable for it.