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Introducing the First-in-industry IDFC FIRST Bank's Super Account
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You gain a dedicated partner committed to helping you reach your full potential and achieve new heights
Know More- Account with Auto-Sweep FD
- Account for all Domestic businesses
- Account for Importers & Exporters
- Account for Start-ups
- Accounts for Trusts/Associations/Societies/Clubs
- Account for Merchants
- Account for Agri Traders
- Account for Self-employed professionals
- Special Purpose Accounts e.g. SNRR, RERA, EEFC
BRAVO (Auto Sweep)
Convert the idle funds in your current account into a fixed deposit with the BRAVO feature.
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Streamline your export process with digital convenience with IDFC FIRST Bank's Export Solutions
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Make more than one online payment in just a few clicks with IDFC FIRST Bank Bulk Payments
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User Guide
User Guide for (POGO) Device
Requirements for powering the POGO> device
1. Power the POGO> Device. Make sure your smartphone, POGO> device & welcome kit are accessible.
- To power on, keep the GREEN button pressed to switch on the POGO> device
- To power off, keep the RED button on the POGO> device pressed
Charging POGO> device
- Connect the Micro USB cord to the POGO> device and the USB end into your laptop, desktop or a USB charger
Bluetooth Pairing
- Turn on the POGO> device along with your phone's Bluetooth
- Keep the * button of POGO> device pressed to display the following options:
- Pair new device
- Clear pairing list
- Restore BT settings
- Select the first option
- Select settings
- Tap on Bluetooth Settings
- Scan for available devices using ‘Scan’
- From the list of available Bluetooth devices, please select RP75XXXXXXX (indicating the serial number of the POGO> device)
- Note the six digit code that is displayed on your screen
- Insert the code on the POGO> device and press the GREEN button
- Wait for the message ‘Pairing Success’
Downloading of POGO> mobile application
- Acquire an active WIFI or GPRS connection to download the POGO> App
- Download the POGO> application from Google Play store by searching ‘POGO Payments’ or ‘POGO Payments by IDFC FIRST Bank' You can also download the application by entering
- The welcome kit sent to you on mail or SMS comes along with a download link, MID/TID and activation details. This brochure will also make things easy for you
- Once you launch the app, insert the MID*,TID* & Activation Code* provided in the welcome kit
*Merchant ID - This is unique for each merchant
*Terminal ID - This is specific to each mobile handset
Application Access & creating a User Name & PIN
- After the POGO> app is activated on your device, generate a Username and PIN
- Use this Username and PIN to access the POGO> app every time you wish to login
- To create a User Name & PIN:
- Generate a Username - It can have the following characters (A-Z) (a-z) (0-9) or combinations
- Generate a PIN - Make it 6 digits (0-9)
- Re-enter the PIN for confirmation.
- In case of dismissal of your Username or PIN, contact us by mailing at idfcbankmerchantcare@firstdata.com.au or by calling us on 1800 300 05163
Activation of the POGO> Device
- Go to the Settings page of the POGO>app
- Select ‘Settings’ and then ‘Device Settings’
- On selecting Device Settings, the dongle serial number (printed at the back of the dongle) will auto populate
- Select the ‘Activate’ option In case your POGO> device serial number doesn't auto populate, recheck the Bluetooth pairing or attempt to reconnect via Bluetooth
How To Accept Chip & Mag Stripe Transactions
| Activation steps | Chip & Pin Cards | Chip & Sign Cards | Mag Stripe & Pin Cards | Mag Stipe & Sign Cards | |
| Switch on the POGO> device and ensure your device’s Bluetooth is switched on | Yes | Yes | Yes | Yes | |
| Tap the ‘Payment’ icon on the POGO> Home Page | Yes | Yes | Yes | Yes | |
| Enter the amount in the ‘Amount’ field | Yes | Yes | Yes | Yes | |
| Enter customer’s mobile number and E-mail ID. Click on the ‘Tap to Activate’ icon. | Yes | Yes | Yes | Yes | |
| The POGO> device will display the message ‘Please INSERT/SWIPE’ | Yes | Yes | Yes | Yes | |
| SWIPE/DIP customer’s card Into the SWIPE/DIP slot | Yes | Yes | Yes | Yes | |
| Request the customer to validate amount on the POGO> device by pressing the GREEN button. | Yes | No | No | No | |
| Customers are requested to insert their PIN and then press the GREEN button. | Yes | No | No | No | |
| On successful SWIPE/DIP the POGO> device reads the card details | Yes | Yes | Yes | Yes | |
| Masked details now appear on the POGO> app-Name of card holder, card number (last 4 digits visible) | Yes | Yes | Yes | Yes | |
| Click on the ‘Sign’ Icon and request the customer to sign on the signature screen | No | Yes | Yes | Yes | |
| Click on the ‘Continue’ icon | No | Yes | Yes | Yes | |
| Please note – On the back of the payment screen, the signature captured is visible on the side of the sign field | No | Yes | Yes | Yes | |
| Tap on the ‘Make Payment’ icon | Yes | Yes | Yes | Yes | |
| Request customer to validate amount on the POGO> device by pressing the GREEN button | No | No | Yes | No | |
| Request customer to key in their PIN and then press the GREEN button | No | No | Yes | No | |
| A message to indicate the status of transaction appears. Also, a SMS and an E-mail are sent to the customer on successfully completing the transaction | Yes | Yes | Yes | Yes | |
