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WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

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Track Requests

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View & track all your past and active service requests.

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Raise a Request

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Facing issues? Let us know how we can help you

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Locate your nearest IDFC FIRST Bank branches and ATMs

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Reliable Roadside Assistance for IDFC FIRST Bank Cardholders

IDFC FIRST Bank Credit Cards provide a crucial privilege for cardholders who value safety and convenience while driving — comprehensive roadside assistance. Whether you're on a long road trip or simply commuting to work, vehicle breakdowns or emergencies can happen unexpectedly. With the roadside assistance benefit, you are assured of timely help in the event of car trouble. This service is available 24/7 across India and offers assistance for a variety of issues, such as flat tires, fuel delivery, towing services, battery jump-starts, and lockout assistance worth ₹1,399. The aim is to ensure that you’re never stranded on the road, no matter where you are. Read on for more

Roadside Assistance Benefits Offered

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Get 24/7 roadside assistance worth ₹1399 with the Ashva Credit Card to secure your trips.

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Round-the-clock roadside assistance worth ₹1399 with the Mayura Credit Card.

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Secure your road trips with complimentary roadside assistance worth ₹1,399 with the FIRST WOW! credit card.

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Enjoy complimentary roadside assistance worth ₹1399 with SWYP EMI credit card.

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Get round-the-clock roadside assistance worth ₹1,399 with the FIRST Select credit card.

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Get free roadside assistance worth ₹1399 with the FIRST Power+ credit card.

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With the FIRST Wealth credit card, get complimentary roadside assistance worth ₹1,399, available 24/7 across India for car or two-wheeler emergencies.​

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Get free roadside assistance worth ₹1399 with FIRST Power credit card.

      

All Credit Card Rewards & Privileges

  • ►Unlock a new world of entertainment with an IDFC FIRST Bank Credit Card.
  • ►Enjoy exclusive movie deals.
  • ►Get discounts on concerts, events, and more.
  • ►Ensure premium experiences at the best price.
  • ►Book tickets to the latest blockbusters.
  • ►Attend live performances with special offers.
  • ►Enhance your outings with IDFC FIRST Bank's entertainment offers.
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  • ►Benefit from access to a network of global airport lounges with IDFC FIRST Bank Credit Cards.
  • ►Escape the hustle and bustle of busy airports.
  • ►Relax in luxurious lounges during your travels.
  • ►Enjoy lounge access whether traveling for business or leisure.
  • ►Ensure a smooth and comfortable journey abroad with international lounge privileges.
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  • ►Maximize transaction value with IDFC FIRST Bank’s reward points system.
  • ►Earn up to 10X points on every purchase.
  • ►Redeem points for a wide range of products, vouchers, and more.
  • ►Accumulate points quickly on groceries, travel, and dining.
  • ►Enjoy substantial savings and exclusive perks through reward points.
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  • ►Avoid high foreign exchange fees with IDFC FIRST Bank Credit Cards.
  • ►Benefit from as low as zero forex mark-up.
  • ►Ensure overseas transactions remain affordable.
  • ►Spend confidently abroad with competitive rates.
  • ►Enjoy some of the best forex rates in the market.
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  • ►Access premium golf benefits with select IDFC FIRST Bank Credit Cards.
  • ►Enjoy complimentary entry to leading golf courses nationwide.
  • ►Receive exclusive invitations to golf events.
  • ►Benefit both avid players and those refining their skills.
  • ►Elevate your golfing experience with these privileges.
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  • ►Enjoy railway lounge access with IDFC FIRST Bank Credit Cards as a frequent train traveller.
  • ►Relax in comfort before your journey begins.
  • ►Access Wi-Fi, refreshments, and a quiet space to unwind.
  • ►Enhance your train travel experience with this privilege.
  • ►Ensure comfort and convenience throughout your journey.
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  • ►Rely on IDFC FIRST Bank Credit Cards for road emergency coverage.
  • ►Access 24x7 roadside assistance services.
  • ►Benefit from towing and flat tyre replacement.
  • ►Receive emergency fuel delivery when needed.
  • ►Ensure peace of mind during journeys with immediate help available.
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  • ►Access robust insurance and protection benefits with IDFC FIRST Bank Credit Cards.
  • ►Enjoy travel insurance coverage.
  • ►Benefit from purchase protection.
  • ►Receive lost card liability cover.
  • ►Safeguard against unforeseen circumstances.
  • ►Gain security and peace of mind.
  • ►Focus on enjoying travels and purchases without worry.
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Benefits

Movie offers

  • ►Unlock a new world of entertainment with an IDFC FIRST Bank Credit Card.
  • ►Enjoy exclusive movie deals.
  • ►Get discounts on concerts, events, and more.
  • ►Ensure premium experiences at the best price.
  • ►Book tickets to the latest blockbusters.
  • ►Attend live performances with special offers.
  • ►Enhance your outings with IDFC FIRST Bank's entertainment offers.

Explore Now

International Lounge Access

  • ►Benefit from access to a network of global airport lounges with IDFC FIRST Bank Credit Cards.
  • ►Escape the hustle and bustle of busy airports.
  • ►Relax in luxurious lounges during your travels.
  • ►Enjoy lounge access whether traveling for business or leisure.
  • ►Ensure a smooth and comfortable journey abroad with international lounge privileges.

Explore Now

Reward Points

  • ►Maximize transaction value with IDFC FIRST Bank’s reward points system.
  • ►Earn up to 10X points on every purchase.
  • ►Redeem points for a wide range of products, vouchers, and more.
  • ►Accumulate points quickly on groceries, travel, and dining.
  • ►Enjoy substantial savings and exclusive perks through reward points.

Explore Now

Forex Mark Up

  • ►Avoid high foreign exchange fees with IDFC FIRST Bank Credit Cards.
  • ►Benefit from as low as zero forex mark-up.
  • ►Ensure overseas transactions remain affordable.
  • ►Spend confidently abroad with competitive rates.
  • ►Enjoy some of the best forex rates in the market.

Explore Now

Golf Privileges

  • ►Access premium golf benefits with select IDFC FIRST Bank Credit Cards.
  • ►Enjoy complimentary entry to leading golf courses nationwide.
  • ►Receive exclusive invitations to golf events.
  • ►Benefit both avid players and those refining their skills.
  • ►Elevate your golfing experience with these privileges.

Explore Now

Railway Lounge Access

  • ►Enjoy railway lounge access with IDFC FIRST Bank Credit Cards as a frequent train traveller.
  • ►Relax in comfort before your journey begins.
  • ►Access Wi-Fi, refreshments, and a quiet space to unwind.
  • ►Enhance your train travel experience with this privilege.
  • ►Ensure comfort and convenience throughout your journey.

Explore Now

Roadside Assistance

  • ►Rely on IDFC FIRST Bank Credit Cards for road emergency coverage.
  • ►Access 24x7 roadside assistance services.
  • ►Benefit from towing and flat tyre replacement.
  • ►Receive emergency fuel delivery when needed.
  • ►Ensure peace of mind during journeys with immediate help available.

Explore Now

Insurance & Protection

  • ►Access robust insurance and protection benefits with IDFC FIRST Bank Credit Cards.
  • ►Enjoy travel insurance coverage.
  • ►Benefit from purchase protection.
  • ►Receive lost card liability cover.
  • ►Safeguard against unforeseen circumstances.
  • ►Gain security and peace of mind.
  • ►Focus on enjoying travels and purchases without worry.

Explore Now

FAQs

What is the Roadside Assistance (RSA) benefit offered by IDFC FIRST Bank Credit Cards?

IDFC FIRST Bank offers a comprehensive Roadside Assistance (RSA) program to its credit card holders. This program provides a range of services designed to help in case of vehicle breakdowns or emergencies. The RSA services are available to eligible cardholders with PAN India coverage and can be availed up to a maximum of 4 times (complimentary) in a year.

To avail the RSA services, IDFC FIRST Bank Credit Card holders should call the toll-free number 18005723860 and share their full name as well as the last four digits of their card to Global Assure.

Which types of vehicle issues are covered under the RSA program?

The Roadside Assistance (RSA) benefit with IDFC FIRST Bank Credit Cards provides support during vehicle breakdowns or accidents. It includes services such as towing your vehicle, alternate battery supply or jump start, tire change, and general breakdown support. Additionally, RSA offers arrangement of spare keys, fuel delivery, and extraction or removal of your vehicle if needed. The benefit also covers taxi services, ambulance referrals, and message relays to your relatives, colleagues, or emergency contacts, ensuring you get timely help during roadside emergencies.

Is the Roadside Assistance service available across India?

Yes, the Roadside Assistance (RSA) service offered with IDFC FIRST Bank Credit Cards is available pan-India, providing support for vehicle breakdowns and emergencies throughout the country.

Which IDFC FIRST Bank Credit Cards offer complimentary roadside assistance?

Complimentary roadside assistance is available on the following IDFC FIRST Bank Credit Cards: FIRST Wealth, FIRST Millennia, Mayura, Ashva, FIRST EARN, FIRST SWYP, FIRST Classic, FIRST Power, FIRST Power+, FIRST Select, FIRST WOW!, Hello Cashback, FIRST WOW! Black, LIC Classic, LIC Select, and Diamond Reserve.

Is there a cost associated with availing RSA beyond the complimentary limit?

This is accurate for cards where the 4-times limit is explicitly mentioned (Millennia, Classic, Diamond Reserve, Hello Cashback). However, the copy implies this applies to all cards universally. A clarifying note is needed that the 4-times limit applies to select cards only.

Are there any additional travel or insurance benefits bundled with RSA?

Yes, along with Roadside Assistance (RSA), IDFC FIRST Bank Credit Cards also offer additional travel and insurance benefits such as:

• Personal Accident Insurance

• Air Accident Cover

• Lost Card Liability Protection

• Purchase Protection

• Travel Insurance covering baggage loss, delay, and flight delays

• Credit Shield covering outstanding dues in case of accidental death

The coverage amounts and benefits vary by card, so it’s best to check the specific details and limits for your credit card to understand the exact benefits you are entitled to.

How do I request roadside assistance using my IDFC FIRST Bank Credit Card?

To request roadside assistance, follow the steps below:

• Step 1: Call the toll-free number 1800 572 3860.
• Step 2: Share your full name and the last 4 digits of your IDFC FIRST Bank Credit Card for verification.
• Step 3: Once verified, a service vehicle will be dispatched to your location.
• Step 4: On arrival, show a government-issued ID or vehicle documents (RC copy, PUC certificate, or insurance) to confirm your identity.
• Step 5: After validation, the roadside assistance team will provide support such as:

• Towing
• Battery jump-start
• Tire change
• Fuel delivery
• Other emergency help

What information do I need to provide when calling for RSA?

When calling for Roadside Assistance (RSA) using your IDFC FIRST Bank credit card, you need to provide:

1. Your full name.

2. The last four digits of your IDFC FIRST Bank Credit Card for verification.

3. When the assistance team arrives, present a valid government ID or vehicle documents (such as RC copy, PUC certificate, or insurance copy) to confirm your identity.

This information helps verify your eligibility and ensures prompt service.

Can I combine RSA with other travel benefits like hotel or taxi assistance?

No, Roadside Assistance (RSA) is a separate service focused on vehicle-related emergencies like breakdowns, towing, and fuel delivery. While some IDFC FIRST Bank Credit Cards offer additional travel benefits such as hotel or taxi assistance, these are distinct services and cannot be combined with RSA. You can, however, avail both types of benefits independently as per your card’s terms and conditions.

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