Stay Safe on the Road with IDFC FIRST Bank Credit Cards

IDFC FIRST Bank offers a comprehensive Roadside Assistance (RSA) program to its credit card holders. This program provides a range of services designed to help in case of vehicle breakdowns or emergencies. The RSA services are available to eligible cardholders with PAN India coverage and can be availed up to a maximum of 4 times (complimentary) in a year.

To avail the RSA services, IDFC FIRST Bank Credit Card holders should call the toll-free number 18005723860 and share their full name as well as the last four digits of their card to Global Assure.

The Roadside Assistance (RSA) benefit with IDFC FIRST Bank Credit Cards provides support during vehicle breakdowns or accidents. It includes services such as towing your vehicle, alternate battery supply or jump start, tire change, and general breakdown support. Additionally, RSA offers arrangement of spare keys, fuel delivery, and extraction or removal of your vehicle if needed. The benefit also covers taxi services, ambulance referrals, and message relays to your relatives, colleagues, or emergency contacts, ensuring you get timely help during roadside emergencies.

Yes, the Roadside Assistance (RSA) service offered with IDFC FIRST Bank Credit Cards is available pan-India, providing support for vehicle breakdowns and emergencies throughout the country.

The following IDFC FIRST Bank Credit Cards provide complimentary Roadside Assistance (RSA) services:

• FIRST Wealth Credit Card

• FIRST Millennia Credit Card

• Mayura Credit Card

• Ashva Credit Card

• FIRST EA₹N Credit Card

• FIRST SWYP Credit Card

• FIRST Classic Credit Card

• FIRST Power Credit Card

• FIRST Power+ Credit Card

• FIRST Select Credit Card

Yes. With your IDFC FIRST Bank Credit Card, you get up to 4 free Roadside Assistance (RSA) services every year, each worth up to ₹1,399. If you need help more than 4 times in a year or if the cost goes beyond ₹1,399 per service, the extra amount will be payable by you.

Yes, along with Roadside Assistance (RSA), IDFC FIRST Bank Credit Cards also offer additional travel and insurance benefits such as:

• Personal Accident Insurance

• Air Accident Cover

• Lost Card Liability Protection

• Purchase Protection

• Travel Insurance covering baggage loss, delay, and flight delays

• Credit Shield covering outstanding dues in case of accidental death

The coverage amounts and benefits vary by card, so it’s best to check the specific details and limits for your credit card to understand the exact benefits you are entitled to.

To request roadside assistance, follow the steps below:

• Step 1: Call the toll-free number 1800 572 3860.
• Step 2: Share your full name and the last 4 digits of your IDFC FIRST Bank Credit Card for verification.
• Step 3: Once verified, a service vehicle will be dispatched to your location.
• Step 4: On arrival, show a government-issued ID or vehicle documents (RC copy, PUC certificate, or insurance) to confirm your identity.
• Step 5: After validation, the roadside assistance team will provide support such as:

• Towing
• Battery jump-start
• Tire change
• Fuel delivery
• Other emergency help

When calling for Roadside Assistance (RSA) using your IDFC FIRST Bank credit card, you need to provide:

1. Your full name.

2. The last four digits of your IDFC FIRST Bank Credit Card for verification.

3. When the assistance team arrives, present a valid government ID or vehicle documents (such as RC copy, PUC certificate, or insurance copy) to confirm your identity.

This information helps verify your eligibility and ensures prompt service.