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You gain a dedicated partner committed to helping you reach your full potential and achieve new heights

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bulk-payments

Make more than one online payment in just a few clicks with IDFC FIRST Bank Bulk Payments

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Hello Cashback Credit Card

Cashback for everyone, for every spend that matters

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WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

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Track Requests

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View & track all your past and active service requests.

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Raise a Request

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Facing issues? Let us know how we can help you

Locate Us

Locate Us

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Locate your nearest IDFC FIRST Bank branches and ATMs

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Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

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We will be happy to help you 24x7.

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Help Center

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Support topics, FAQs and more

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Get instant help for all your queries in one place

Explore Personal
Explore Credit Cards
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WhatsApp banking

Right Arrow

Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Image

Track Requests

Right Arrow

View & track all your past and active service requests.

Image

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

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Help Center

Right Arrow

Support topics, FAQs and more

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Download our app

Get instant help for all your queries in one place

Download now!

Benefits

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    Easy onboarding
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    Quick access to your Account and Loan services
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    Block Debit Card or stop cheque on-the-go
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    Download account statement
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    24/7 banking
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    Secure and safe banking
  • whatsapp
    whatsapp banking
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Loan Account Services

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    Loan & Emi Details
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    Statement Of Account
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    Easy Buy Card Details
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    Repayment Schedule
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    NOC
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    EMI Payment Options
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    Loan Center Appointment
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Credit Card Services

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    Latest Transactions
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    Card Block
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    Payment status
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    Balance Enquiry
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    Reward points and redemption
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Current Account Service

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    Balance Enquiry
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    Mini Statement
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    Account statement
  • Offers
    Offers
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    Stop cheque
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    Chequebook Request
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Experience the ease of WhatsApp Service

  • Send “Hi” to 95555 55555 on WhatsApp
  • Select the menu option you’d like to use
  • You are ready to go

Through WhatsApp Service , you can interact with us just like you would with any of our representative.

For instance, you could say - I want to know my balance. And that’s it! You will receive your balance real-time.

 

Want to experience banking at your fingertips with our WhatsApp Service facility?

To receive important information and transactional messages, opt-in for WhatsApp Service by sending “Hi” on WhatsApp or calling us on 9555555555 from your registered mobile number, and we will take care of the rest!

FREQUENTLY ASKED QUESTIONS

I gave a missed call on 9555555555, but I have not received any response from the bank.

You can instantly start using IDFC FIRST WhatsApp service just by sending 'Hi' on 9555555555 from your Registered Mobile Number. In case, you give a missed call on this number, we will register your number for Promotional offers, as deemed relevant.

When is my next EMI due? How do I view its status?

Send Hi on WhatsApp Number from your Registered Mobile Number and choose 'Loan and EMI details' from the listed menu which will display the required Loan details.

I have fully paid my loan. Then, why does my ‘Loan Status’ show as ‘Active’ on WhatsApp?

We recommend you to please check the 'Statement of Account' and in case any charges are pending, please click on 'Loan Related Services' and make the payment using 'Payment Options'

How do I check my Easy Buy Card’s status? How do I view its limit?

Send Hi on 9555555555 from your Registered Mobile Number and choose EBC Card Details from the listed Menu. Here you will find its unutilized limit amount and updated status of the card.

How do I stop WhatsApp Service?

You can anytime stop using the WhatsApp service, as per your convenience. If you want to avail the service again, you can send 'Hi' from your Registered Mobile Number and start enjoying our WhatsApp Service.

As a minor’s guardian, will I be able to check the account details of a minor account?

Yes, you can anytime check the minor’s bank account details, if your Registered Phone Number is mapped to the Minor's Account.

How do I know if a ‘Stop Cheque’, ‘Cheque Book’ or ‘Block Card’ request raised by me on WhatsApp is processed?

As a confirmation, you will receive an SMS on your Registered Mobile Number once the request is processed or you may visit our Mobile App/Website to view the cheque status.

Are WhatsApp services chargeable?

No, IDFC FIRST Bank does not levy any additional charges for using WhatsApp service. You may refer to schedule of charges on the website.

Is WhatsApp service safe?

WhatsApp services are end to end encrypted and secure. However, please refrain from sharing any confidential information on WhatsApp

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