Savings Account Payment Related Customer Service FAQs | IDFC FIRST Bank

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My account has been debited but the biller has not received the money, what should I do?

You may reach us on the 24/7 toll free number mentioned on our website: https://www.idfcfirst.bank.in for further assistance.

What are the charges for IMPS transactions?

There are no charges for IMPS (outward & inward) transactions conducted online and at branches.

What are the charges for NEFT transactions?

There are no charges for NEFT (outward & inward) transactions.

What are the charges for RTGS transactions?

There are no charges for RTGS (outward & inward) transactions conducted online and at branches. To know more, click here.

What is the minimum and maximum amount that can be transferred through IMPS?

Below mentioned are the daily limits for IMPS transactions:

Online (Internet Banking/Mobile Banking):

Minimum Limit: Re. 1
Maximum Limit: Rs. 5,00,000

Click here to know more

What is the minimum and maximum amount that can be transferred through RTGS?

Below mentioned are the daily limits for RTGS transactions:

Online (Internet Banking/Mobile Banking):

Minimum Limit: Rs. 2,00,000
Maximum Limit: Rs. 20,00,000

Branch:

Minimum Limit: Rs. 2,00,000
Maximum Limit: No Limit

Click here to know more

Will the bill be paid if there is a difference in the auto pay amount and the bill generated?

If the bill generated falls within the auto pay amount, it will be paid. However, if the bill generated exceeds the auto pay amount, the bill will not be paid.

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