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WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

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Track Requests

Right Arrow

View & track all your past and active service requests.

Image

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

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Help Center

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Support topics, FAQs and more

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Download our app

Get instant help for all your queries in one place

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At a Glance

Our Industry-First initiatives underscore our vision to address the needs of our customers, investors, employees, partners, and communities. The Bank maintains strong stakeholder relationships with its suppliers, partners, and employee wellbeing.

At a Glance

Social Progress Areas

Fee-free

banking for Savings
Account customers

13 lakh+

employee learning hours from Apr-Dec 2025​

35 lakh+

active women borrowers under rural lending​

Targets

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Cover 25% of value chain partners under Human Rights Assessment by 2025

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Maintain employee engagement at healthy levels and aim for 100% coverage

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10% wholesale finance towards responsible lending by 2027

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Increase learning hours by 10% year or year

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Social Factsheet

Policies

Equal Opportunity and Diversity Guidelines Policy

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CSR Policy

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Privacy Policy

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Human Rights Policy

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Grievance Redressal Policy

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Whistle Blower Policy

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ON A MISSION TO BUILD THE WORLD’S MOST
CUSTOMER FRIENDLY BANK