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WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

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Track Requests

Right Arrow

View & track all your past and active service requests.

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Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

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We will be happy to help you 24x7.

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Help Center

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Support topics, FAQs and more

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Download our app

Get instant help for all your queries in one place

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Environment

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At a Glance

As part of our sustainability strategy, we are moving towards greener operations and lending practices. It is our commitment to minimise our environmental impact and manage our footprint across our operational and lending activities.

At a Glance

Achievements

With the aim to build a green cover to restore balance in our ecosystems, purify the air and support biodiversity, IDFC FIRST Bank has planted 30,000 saplings at Madurai, Tamil Nadu from 2024 to 2025. The Bank planted these trees on behalf of its Green Home Loan and select Green FD customers. Each sapling is geotagged for customers to trace and watch their tree grow. Building a green cover to restore balance in our ecosystems, purify the air and support biodiversity.

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Environmental Progress Areas

32%

carpet area green certified

30,000

trees planted in Madurai, TN

Net Zero

glide path identified
for Scope 1 & 2 by 2050

Board-approved GHG Emissions Management Policy

4 offices connected to the green power grid​

Targets

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20% renewable energy in our energy mix across large offices by 2025

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Third-party assurance for Scope 1 & Scope 2 emissions by 2025

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Reporting at least 3 categories under Scope 3 emissions apart from financed emissions

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Estimate % of offices located in water stress areas by 2025

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Implement water conservation initiatives for all large offices by 2025

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20% reduction in waste intensity by 2030

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Environment Factsheet

Policies

Policy on Green Deposits

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Green Deposits Policy and Financing Framework

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GHG Emissions Management Policy

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