Digital Personal Loan EMI and Repayment Customer Care FAQs - IDFC FIRST Bank

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Categories > EMI and Repayment Related

How do I make overdue payments of my Loan?

For Digital Personal Loans,

On Website: Click Login > Enter your loan account number > Pay Now option or
On Mobile Banking: Select Loan > Select the Pay EMI option

How to apply for refund of excess payment made?

Go to the website - Click on Customer Support, under the Loans section, click on Personal loan, you will get to see the options - Excess EMI Refund or you can reach out to our Customer Care on Toll Free Number 1800 10 888

Click here to raise a request

What is the EMI date offered by partners affiliated with IDFC FIRST Bank for personal loans?

Please visit the partner platform to check the EMI date offered by partners affiliated with IDFC FIRST Bank towards your Digital Personal Loans.

What is the Loan repayment process for Personal loan?

You will need to repay your digital personal loan through Equated Monthly Instalments (EMI), wherein you pay a fixed amount each month, until your loan is repaid. Every instalment of the loan that you repay will be partly made up of principal repayment and partly of interest payment.

I want to change my EMI date?

For Digital Loans, EMI dates are fixed & the same cannot be changed.

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