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WhatsApp banking

WhatsApp banking

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Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Track Requests

Track Requests

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View & track all your past and active service requests.

Raise a Request

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

Help Center Icon

Help Center

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Support topics, FAQs and more

QR code for IDFC app download

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Get instant help for all your queries in one place

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Categories > EMI and Repayment Related

How do I make overdue payments of my Loan?

For Digital Personal Loans, 

  1. On Website: Click Login > Enter your loan account number > Pay Now option or
  2. On Mobile Banking: Select Loan > Select the Pay EMI option
How to apply for refund of excess payment made?

Go to the website - Click on Customer Support, under the Loans section, click on Personal loan, you will get to see the options - Excess EMI Refund or you can reach out to our Customer Care on Toll Free Number 1800 10 888

Click here to raise a request

What is the EMI date offered by partners affiliated with IDFC FIRST Bank for personal loans?

Please visit the partner platform to check the EMI date offered by partners affiliated with IDFC FIRST Bank towards your Digital Personal Loans.

What is the Loan repayment process for Personal loan?

You will need to repay your digital personal loan through Equated Monthly Instalments (EMI), wherein you pay a fixed amount each month, until your loan is repaid. Every instalment of the loan that you repay will be partly made up of principal repayment and partly of interest payment.

I want to change my EMI date?

For Digital Loans, EMI dates are fixed & the same cannot be changed.

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