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How IDFC FIRST Bank Brings Global Banking to You via GIFT City

Key Takeaways

IDFC FIRST Bank’s GIFT City IBU offers international banking services from within India.
Access global banking products such as USD and EUR fixed deposits and the FIRST Global Savings Account through GIFT City.
The GIFT City platform combines international banking and dedicated relationship support with global financial needs.

14 Jul 2026 by Team FinFIRST

IDFC FIRST Bank GIFT City IBU - Global Banking Services for NRIs

IDFC FIRST Bank has an International Banking Unit (IBU) in GIFT City, India’s first operational International Financial Services Centre (IFSC). GIFT City is a smart city developed to provide infrastructure for global banking, financial services, insurance, and technology companies. International Banking Units (IBUs) in GIFT City enable banks to offer offshore banking services to their customers within the regulatory framework of the International Financial Services Centres Authority (IFSCA).

IDFC FIRST Bank, through its IBU in GIFT City , offers a range of banking and investment services tailored to the international financial environment.

The objective of GIFT City is to attract international businesses and enable global financial services from within India. It aims to offer state-of-the-art infrastructure, regulatory support, and a competitive financial network for global investors and institutions. To know more about India’s planned financial and technology hub in Gujarat, check what is gift city .

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What are the key benefits of IDFC FIRST Bank’s IBU :

1. Foreign currency banking solutions:

Customers can open and maintain deposit accounts in major global currencies to support international liquidity needs.

2. Investment and savings options:

IDFC FIRST Bank offers customers a range of financial instruments tailored to the international banking environment.

3. Cross-border financial services:

The bank facilitates efficient cross-border payments, settlements, and international remittances for clients.

4. Wealth management services and relationship banking support:

Dedicated relationship managers provide customised wealth strategies and portfolio management for international clients at GIFT City.

What are the key services offered by IDFC FIRST Bank’s IBU:

1. GIFT City Fixed Deposit (FD):

You can open gift city fixed deposit in both USD and EURO with competitive rates and flexible tenures ranging from 7 days to 5 years.

2. FIRST Global Savings Account:

NRIs can open gift city account and benefit from attractive interest rates, multicurrency support, tax advantages and more.

Transactions in which currencies are currently being offered by IDFC FIRST Bank IBU:

Transactions in USD and EUR are currently being accepted by the Bank.

Remittance is only offered in the currency of the account.

Banking hours

Requests received before 3.00 Indian standard Time are processed on the same day.

Holidays

GIFT City follows Gujarat State holidays. For IFSCA holiday list click here .

Grievance Handling

Level 1:

Designation: Complaint Redressal Officer (CRO)

Email: cro.giftcity@idfcfirstbank.com

Contact Number: 1800 10 888 (24*7)

If you have not received a satisfactory response at Level 1 within 30 days, you may approach to our Level 2 officer within 21 days from receipt of decision from CRO.

Level 2:

Designation: Complaint Redressal Appellate Officer (CRAO)

Email: crao.giftcity@idfcfirstbank.com

Contact Number: 022-41652700

Timing: Monday to Saturday – 9:30 to 18:00 (except 2nd and 4th Saturdays and all bank holidays)

Alternatively, you may write to us at:

Complaint Redressal Officer / Complaint Redressal Appellate Officer, IDFC FIRST Bank Ltd - IFSC Banking Unit (IBU), 6th Floor, Brigade International Financial Centre, Block-14, Zone-1, GIFT City, Gandhinagar - 382355

CONTACT US

Address

IDFC FIRST Bank Ltd – IFSC Banking Unit, 606 Brigade International Financial Center, 6th Floor, Building No-14A, Block-14, Zone 1, GIFT- Multi- Services – Special Economic Zone, Gandhinagar – 382355

Email

service.gift@idfcfirstbank.com

The features, benefits and offers mentioned in the article are applicable as on the day of publication of this blog and is subject to change without notice. The contents herein are also subject to other product specific terms and conditions and any third party terms and conditions, as applicable. Please refer our website www.idfcfirst.bank.in for latest updates.