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Make more than one online payment in just a few clicks with IDFC FIRST Bank Bulk Payments

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Cashback for everyone, for every spend that matters

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View & track all your past and active service requests.

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Explore Personal
Explore Credit Cards
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WhatsApp banking

Right Arrow

Say ‘Hi 👋’ on WhatsApp at 9555 555 555 & we’ll get back to you instantly

Image

Track Requests

Right Arrow

View & track all your past and active service requests.

Image

Raise a Request

Right Arrow

Facing issues? Let us know how we can help you

Locate Us

Locate Us

Right Arrow

Locate your nearest IDFC FIRST Bank branches and ATMs

Add a compliment

Add a compliment

Right Arrow

Our customers are talking, and we think you’ll like what they’re saying.

Customer care

Customer care

Right Arrow

We will be happy to help you 24x7.

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Help Center

Right Arrow

Support topics, FAQs and more

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Download our app

Get instant help for all your queries in one place

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How do I reset my debit card PIN?

Bank offers multiple ways to re-set debit card the pin. 

  1. Mobile app: Reset pin option is available under "Accounts" section of the IDFC FIRST Bank Mobile banking app, click on the Cards tab, choose the debit card for which you would like to reset pin and click on Change PIN. Now, enter your new PIN.
  2. IVR: One can also reset pin by calling on bank’s toll free number-1800 10 888 through registered mobile number. After selecting your preferred language, select Bank Account details option (2) on IVR. Authenticate yourself by entering Date of Birth or current PIN. Then select PIN generation option (1) and key-in the new 4 digit PIN and re-enter the same for confirmation.

You will receive an SMS regarding the change of PIN.

What should I do if my debit card is lost?

In the event that your debit card is lost, you can block it permanently using the Mobile Banking app or by contacting customer support at 180010888. Further, you can also place request for re-issuance of a new Debit card at the time of blocking or later.

How do I enable my IDFC FIRST debit card for international transactions?

The feature can be enabled using IDFC FIRST Bank Mobile Banking app or net banking. You can navigate through "Accounts" section, select "Card" Tab and Select the debit card for which you wish to activate international usage. From here, you can enable international usage by using manage option.

How do I modify / change my ATM or purchase limits?

You can modify your limits through Bank mobile app. On mobile app, navigate through Accounts, click Cards, select the card for which you wish to modify limit and use manage option. You can also reach out to our branches and BOC for placing request for modify/change limit.

Please note for Minor - under guardian accounts, the only option to modify/change limit is through Branch, BOC or IVR.

How can I permanantly block / hotlist my debit card?

Go to the "Cards" tab under the "Accounts" section of the IDFC FIRST Bank mobile banking app. Choose the debit card you wish to block and select the Permanently Block option.

You can also permanently block your card by contacting your nearest bank branch or by calling toll-free on 1800 10 888.

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