Credit Card Customer Care Services

Question

What are the different types of credit cards offered by IDFC FIRST Bank?

Are there any charges if I cancel any credit card transaction that was converted to an EMI?

Are there any EMI conversion charges on my IDFC FIRST Bank Credit Card?

How can I increase the limit of my IDFC FIRST Credit Card?

Accepted Answer

To know different types of Credit Cards offered by IDFC FIRST Bank click here

Accepted Answer

Yes, EMI cancellations have a foreclosure fee of 3% + GST on the principal outstanding amount. Additionally, pro-rated interest will be charged from the post EMI presentation date to the foreclosure date + GST.

Accepted Answer

Yes, EMI conversion will incur the below charges:

A one-time processing fee of Rs. 99 or 1% of the transaction amount (whichever is higher) + GST
Interest of 18% p.a. (reducing rate) + GST.

Accepted Answer

We believe in offering the best product offerings to its customers. The Bank shall will reach out to you when they have right offer available for you. Alternatively, please share your income documents (Last ITR copy or last 3 months' bank statements with salary credits).

Credit Card Customer Care Services

Application Status

Keep tabs on your credit card application. Track it here!

Block your credit card

Block your credit card in two easy steps

Card control

Manage your card usage control

Balance Enquiry

Check your credit card limit or outstanding card balance

Payment status

Check your latest credit card payment status

Credit card bill

Take control, Easily view and pay your credit card bill!

Card Closure

Raise a request to close your credit card

Transaction details

View your credit card transactions instantly

Credit card offers

Explore your credit card benefits and rewards!

Generate Credit card pin

Generate / change your credit card PIN instantly

Add-on Card

Apply for an add-on credit card instantly

Unblock your credit card

Click here to unblock your credit card instantly

Redeem reward points

Click here to instantly redeem your rewards

EMI conversion

Learn how to convert your credit card transactions into EMI

Can't find what you are looking for? Raise a request

FAQs

What are the different types of credit cards offered by IDFC FIRST Bank?

Are there any charges if I cancel any credit card transaction that was converted to an EMI?

Are there any EMI conversion charges on my IDFC FIRST Bank Credit Card?

How can I increase the limit of my IDFC FIRST Credit Card?

Quick links for you

We're here for you

Track Service Request

Raise an Issue

Block your Credit Card

Block your Debit Card

Get in touch with us

We would love to hear from you

IDFC FIRST Bank Mobile App

Install now for seamless banking

Drop a ‘Hi 👋’ on 9555 555 555

We’ll get back to you instantly

Call us on 1800 10 888

We are available 24/7 for you

Locate our nearby

ATM/ Branches

Find other ways to

Connect with us

ON A MISSION TO THE WORLD’S MOST

CUSTOMER FRIENDLY BANK